Keyboard will not type z

[helew]

I was helping a neighbour reinstall windows xp pro on his older computer which had become unusable because of viruses. While trying to type in the activation code, I found that the z key would not produce any response, so I replaced it with another keyboard and the same things happened, in fact I tried 4 keyboards in all (3 were ps2 and 1 was USB) and they all had the same problem when trying to type the letter z. Any ideas?

 

[Joneswilliamsc]

Hey I really have no hear such problem before. It a really very serious problem. I think the activation code which you are going to enter is incorrect. Not only 'z' key is working what about another keys. I think it will be your installing or CD from which you are installing problem. You have to try it from another CD.