Hi, I´m studying in German for the year and activated the internet in my dorm last week. I don´t know much about networks and LANs in general, but I do know that it is cable, it attaches through a cable modem, and it is still not working. My internet guy cannot figure out what is wrong and now I´m paying for internet that I can´t use. Here is what I do know... I´m using a new Sony Vaio laptop with Windows XP. The internet guy entered in a static IP address, subnet, all that stuff, and he and I have gone over it multiple times now to ensure that it is correct. My computer is sending packets, but only receives one for every 10,000 or so sent. It says the connection is good, but I cannot access the internet. We have exchanged the modem and cables and it still does not work, so I don´t think it could be faulty equipment. I have shut down every firewall my computer has and it still doesn´t work. I have also tried pinging (that´s what everyone said to do). When I ping the actual IP address, it times out. I had DSL in my last dorm in Germany a month ago and had no problems. Unfortunately my internet guy is of no help at the moment! Does anyone know what the problem could be or what I could do? I am losing my sanity over this and would so appreciate any help! Thanks!!