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Laptop Connection Issue

By ptim
Jan 25, 2009
  1. Laptop has 2 users setup, first user can connect locally and to the internet, the 2nd user can connect locally but cant connect to the internet.

    Acer Aspire Laptop

    Any Advice.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What operating system is on each of the laptops?
     
  3. ptim

    ptim TS Rookie Topic Starter Posts: 74

    Just one laptop, with 2 users, it has Windows XP
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are both users set up a administrators? Is XP updated to SP3?
     
  5. ptim

    ptim TS Rookie Topic Starter Posts: 74

    Only one as the admin and that's the user with the issue, yes it has been updated to SP3.
     
  6. jobeard

    jobeard TS Ambassador Posts: 9,317   +618

    Under the Admin account->right-click My Computer->Manage
    go to Local Users & Groups
    find the Network Config group;
    Click Add​
    now make sure all users are a part of this group.

    All users will be able to config there network access, using
    Network Setup Wizard.
     
  7. ptim

    ptim TS Rookie Topic Starter Posts: 74

    Thanks, I'll give it go and let you know how it turns out.
     
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