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Laptop freezes

By bigoitauri
Nov 29, 2015
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  1. I have an HP ENVY 15 jt-100 laptop.

    I have it setup linked to a monitor, keyboard and mouse on my desk.

    However, when I unplug all this stuff and move the laptop to my bed, every once and a while, the computer acts in a "slow-motion" state in which audio is distorted, and everything is running extremely slow (CPU usage is a constant 100% during this state) for one minute or so. Then it goes back to normal, but repeats sometimes.

    I'm a computer guy, and I'm not sure what to do here. my warantee on the computer has expired as well
    Quite strange, any help?
     
  2. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    If you have the laptop on the bed while using it. This could be the cause. Using a laptop on a bed will cause it to overheat. Try using it on a wood table or such and see if that solves your problem.
     
  3. bigoitauri

    bigoitauri TS Rookie Topic Starter

    that is possible, but the way the computer acts doesn't seem like it should be the way it is... I guess its intense thermal throttling, but I'm not doing intense tasks when it does it...
     
  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    When you have it sitting on the bed. You are blocking its air flow, Due to the vents being covered.
     
  5. bigoitauri

    bigoitauri TS Rookie Topic Starter

    the heat vents are on the side of the laptop, but I guess I shouldn't use it in bed, it seems like it is still interfering with the cooling, thanks.
     
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    LOL:) True really not good for them. See if that does solve the problem. If not post back.
     
  7. bigoitauri

    bigoitauri TS Rookie Topic Starter

    yeah, any other place works fine.
     

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