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Laptop is totally bombed, please help

By viper22x
Oct 6, 2008
  1. Hey, thanks for the people that helped me last time, but now i have a new task for you to tackle. Well, my laptop got seriously infected somehow. i cant run anti-viruses or anything. it locks me out of task manager, probably a .bat some where that autoexects the command when i delete the registry key. Ive tried everything and just cant get it. so please help me. i run SuperAntiSpyware like so many times and it finds the same things, deleted them, but they just keep showing up, i could post all the logs and you would see the same files there and i dont understand why =/. So i would be thankful for the people that will take the time and help me.

    --------------------------------------------------------------------------------------------------------
    System Specs:
    Genuine Intel[R] CPU
    T2400 @ 1.83 Ghz
    1.83 Ghz, 1.50 GB of RAM
    Physical Address Extention
    (I'm not sure if its a duel-core, its dxdiag it shows that it is)

    Dxdiag:
    T2400 @ 1.83Ghz (2 CPU's) <- thats throwing me off if its duel or not.
    --------------------------------------------------------------------------------------------------------
    Heres a screen shot of DxDiag, and system specs.
    [​IMG]
    --------------------------------------------------------------------------------------------------------

    Thanks in advance.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Ok, ill try the end it all. what was with the link you have me to leveno?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's all you Drivers just for that laptop, we'll need that later ;)
     
  5. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Im running off a USB modem for internet... if i end all i cant use internet..
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Here's the first word of advice
    Always use Ethernet not USB

    If you have to, go purchase an Ethernet Hub, that is required to allow more than one computer connected to the Internet (via Ethernet ofcourse)

    Here's the point.... Ethernet does not require any "extra" drivers

    What do you think? Come back tomorrow?
     
  7. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Yeah, i have a Ethernet and a hub, with 2 cables coming out, but only one computer will get internet idk why. and ive tried diffrent laptops, all the same problem. it goes from a modem to a hub, and one into my PC and the other is just for my 360 or a diff computer, but now it wont work for a dff computer.
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hmm, could be a cabling issue, or drivers :rolleyes:
     
  9. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    ive tried multiple cables, diffrent ports on the hub. i took the working one out and tried that nothing. BUT all the laptops were levenos, one T40, T60, T61. that could be an issue. i did need drivers for my desktop...
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'll be back a bit later (I'm in and out today a bit ! No I don't get paid :( )

    Anyway step away (have a coffee) and a little think
     
  11. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Too bad i dont drink coffee. Im 14. =) well, should i end it all then restart my modem application? or try and figure out a different way. if wost comes to worst my dads work will just re-ghost it.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    In EndItAll you can right click on the program you don't want ended, and then protect it.
    14 incredible
     
  13. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Why is it incredible?
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I was going to elaborate

    Well because
    You sounded older (except for the acromyns)
    Your words are quite reasonable (above the level of a bratty kid)
    When I was 14, I was screaming around having fun, (not using my brain ! :) )

    Sooo, go jump on your bike and have fun
    Look it at it this way:
    1 to 5 (not much happening, just laughing and crying)
    6 to 12 (The best years of having fun)
    13 to 18 (Oh, all the new adventures and exploring)

    19 to 100 (um about 80 years !!) mostly going to work and stressing, some family life and holidays (but very low percentage)

    ie Go have fun
     
  15. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Well im more of a computer person, and im trying to get in a habit instead of trying "u" i type "you" because ive done reports and typed "U" and i didnt even notice it. Plus all the kids that live near me are jerks. Also, im alot more mature then them. So yeah, i just like my computer. I forget what acronyms are ha. Isn't it like "Word : Word"
    IE: "Hot : Cold" something around those lines...?
    Anyway you must be glad that i don't use words like "rofl, idc, idk, omg, zomg," ect. I use "lol" but thats not that bad.

    Can we get back to my laptop!?
     
  16. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Ah Huh
    Hmm, anyway

    Yes about the laptop...
     
  17. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    dont give me "ah huh"! ok, anyway the anti spyware finds the same thing over and over again.
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well, read above, how I have stated to stop everything except for required running processes, then continue over to the multi-step removal guide.

    There is another option
    Remove the HardDrive and mount it in another working computer (as a slave, or using external USB adaptor) And scan it from there (actually that's probably what I'd do.)
     
  19. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    Well, if i end like the 5 svchost.exe it does a command shutdown -s -t 60 -c "You need to restart your computer because the dcom server was shut down" or something like that, but i just do start -> run -> shutdown -a
    screw it im just gana let my dads work ghost it
     
  20. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well you took out a required Windows file, not what I was suggesting for you to do
    Although, yes the shutdown abort command has saved me many times too :)

    Soooo, you are re-imaging?
    Probably for the best. I agree
    Then once all setup, with all new MS updates, just create a new image (ie up to date one) after that
    Note: do not put Antivirus software (installed in Windows) in any new image, because once you re-install, the Antivirus software (program, itself) may be out of date (or expired, ie one year subscription, usually)

    I like Ghost images :)
     
  21. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    It was my dads works computer, i just used it for the summer =] and im a pretty destructive kid when it comes to computers hah. So when i return it they are just gana ghost it any way. They have nortans enterprise edition or something like that, so they just have a installer that doesn't require a key/serial. so thats what they use, but i use kaspersky
     
  22. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    ok

    But I don't want to talk about someone elses (ie your Dads) software, that may or may not be licenced for personal home usage. Lets not go there !!
    (It would be a shame to close the thread!)

    Anyway, yes restore your Windows and all, ideally make a new restore image once all updated again

    And that's that :)
     
  23. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    They have preset images for shows and stuff. So they will just use one of them.
     
  24. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Post Removed
     
  25. viper22x

    viper22x TS Rookie Topic Starter Posts: 46

    There happy? My dad's not using it for home though, its the works laptop but the work allows him to carry it around everywhere. So technically hes not violating anything.
     
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