Laptop keeps freezing

By Papper
Jul 24, 2014
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  1. Hi, my laptop has been keeping freezing 3 days ago, and also it won't even start( I pressed the power button then the screen just black, of course the system won't even get to load) I've never had such problem before.

    this is my laptop info:
    Model: XPS L501X
    System: Win7 home premium, 64-bit
    Processor: Intel Core i5 CPU M480@2.67GHz
    Usage: 3 years

    Is this a hard driver promblem? How can I fix this? Please help me. Thanks!

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Remove the battery and use the AC adapter. See if the laptop boots. If it doesn't boot, remove the AC adapter and hold down the power button for 30 seconds. Attach the AC adapter and try starting the laptop...
  3. gavinoscur

    gavinoscur TS Rookie Posts: 19

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