I have noticed my laptop to be slowing down and my memory is down to a mere 4GB when I know I should have much more. I have avg that updates automatically and runs every night and is not showing any infection, also have the malware which is also not detecting any virus. scan with uniblue is showing 977 errors. followed 8-steps and I have not noticed any difference. still running slow and still having low memory. please help. I do use my laptop in online banking but I would not want to reformat unless I really have to. this laptop was previously infected with trojan vundo that eventually was eradicated.
Solved Laptop very slow followed updated 8-steps
- Thread starter luzceltm
- Start date
- Status
Broni
Posts: 56,041 +516
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Please, never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE 2. If Combofix asks you to update the program, always do so.- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
- Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Broni
Posts: 56,041 +516
1. Please open Notepad
2. Now copy/paste the entire content of the codebox below into the Notepad window:
3. Save the above as CFScript.txt
4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.
5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
- Click Start , then Run
- Type notepad .exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:
Code:
File::
Folder::
Driver::
vzruioyb
tpvehai
swwsdlb
qiimb
orajmt
ndfn
mimxgq
lkppgtf
lbfteich
dbgkhlk
ckqtdi
avypvy
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"19665:TCP"=-
"35211:TCP"=-
"61184:TCP"=-
"62406:TCP"=-
"19153:TCP"=-
"57083:TCP"=-
"61977:TCP"=-
"7080:TCP"=-
"26782:TCP"=-
"23399:TCP"=-
"64645:TCP"=-
"14528:TCP"=-
"8481:TCP"=-
"28778:TCP"=-
"28875:TCP"=-
"37793:TCP"=-
"27481:TCP"=-
"58735:TCP"=-
"60633:TCP"=-
"47037:TCP"=-
"40906:TCP"=-
"20665:TCP"=-
"15626:TCP"=-
"43259:TCP"=-
"34406:TCP"=-
"32071:TCP"=-
"19145:TCP"=-
"46178:TCP"=-
"49743:TCP"=-
"6380:TCP"=-
"17575:TCP"=-
"21673:TCP"=-
"17466:TCP"=-
"41652:TCP"=-
"47258:TCP"=-
"32887:TCP"=-
"33668:TCP"=-
"26200:TCP"=-
"12793:TCP"=-
"63121:TCP"=-
"33559:TCP"=-
"13224:TCP"=-
"5946:TCP"=-
"62547:TCP"=-
"27398:TCP"=-
"46871:TCP"=-
"20501:TCP"=-
"62621:TCP"=-
"18208:TCP"=-
"19067:TCP"=-
"36246:TCP"=-
"32646:TCP"=-
"41727:TCP"=-
"15887:TCP"=-
"8829:TCP"=-
"10243:TCP"=-
"51430:TCP"=-
"39137:TCP"=-
"11701:TCP"=-
"46143:TCP"=-
"30675:TCP"=-
"13262:TCP"=-
RegLockDel::3. Save the above as CFScript.txt
4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.
5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
- Combofix.txt
Broni
Posts: 56,041 +516
If you're talking about Uniblue registry cleaner, I strongly suggest, you uninstall it. Registry cleaners are not recommended and here is why: http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.
====================================================================
Download OTL to your Desktop.
* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:
netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
Broni
Posts: 56,041 +516
You're running low on drive C free space:
========================================================================
Run OTL
========================================================================
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
Code::OTL DRV - [2006/09/15 13:57:23 | 000,010,344 | ---- | M] (Symantec Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\symlcbrd.sys -- (symlcbrd) O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found. O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll File not found O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.) [2007/04/16 03:06:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint [2010/06/27 20:39:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LUZCEL\Application Data\Uniblue [2007/04/16 03:06:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LUZCEL\Application Data\Viewpoint @Alternate Data Stream - 132 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:370EF5E8 :Services :Reg :Files :Commands [purity] [emptytemp] [emptyflash] [resethosts] [Reboot] - Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- You will get a log that shows the results of the fix. Please post it.
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Broni
Posts: 56,041 +516
Cool 
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
[*] Archives
[*] Mail databases
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Broni
Posts: 56,041 +516
OTL Clean-Up
Clean up with OTL:
* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
=====================================================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
Clean up with OTL:
* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
=====================================================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
Broni
Posts: 56,041 +516
You have to keep digging to get more space.
Download, and install Disk Space Reporter: http://www.softpedia.com/get/System/System-Info/Disc-Space-Reporter.shtml
It'll show you, what takes space.
You have to realize, that a low disk space has also an impact on your computer behavior.
As for defrag right now, try JkDefrag: http://kessels.com/jkdefrag/
Very good program and it shouldn't complain about free space.
I'll mark this thread as resolved then
Download, and install Disk Space Reporter: http://www.softpedia.com/get/System/System-Info/Disc-Space-Reporter.shtml
It'll show you, what takes space.
You have to realize, that a low disk space has also an impact on your computer behavior.
As for defrag right now, try JkDefrag: http://kessels.com/jkdefrag/
Very good program and it shouldn't complain about free space.
I'll mark this thread as resolved then
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