Hi there! I am not the most tech-savvy person in the world, but I have learned a lot over the past few years (and a lot more over the past few weeks!) and figured I'd throw my hat into the ring. I am learning how to execute some of the more advanced troubleshooting options and do my own troubleshooting, as my laptop has been giving me fits lately. The good part is that I am learning how to approach problems from multiple angles, access different systems in my computer from multiple paths, and overall I hopefully am improving in my understanding. I do plan on elaborating on the trouble I am having, for though I have exceeded my own meager expectations for troubleshooting, I feel that I have exhausted all of my personal resources. That is what led me to create an account and join this community, and I hope that I am able to aid others at least as much as I am helped. Past that, let none of our computers ever be able to utter the phrase "all your drivers are belong to us."