Okay, this a fairly new one as I cannot find a single documented instance of this on the entire internet..... Hardware - T60 thinkpad OS - WinXP 512MB RAM Accessories - Docking station I've deployed about a hundred of these things and this is the first time I've seen this message.....(not verbatim) "The undocking sequence cannot continue because the print spool service needs to be stopped." ??????? Fair enough, but I can't tell my user to keep going into the computer management services to turn the service on and off. My boss would kill me. Has anyone ever heard of anything like this? My final resort would be to re-image the thing (as also suggested by IBM themselves). The problem is that would be a major hassle as this guy is an attorney and always on the run. Any and all suggestions will be entertained....even the ones involving alchemy.