Solved Link redirect to Askthecrew & other sites

I need you to keep checking...

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    PRC - [2001/09/24 06:59:00 | 000,073,728 | ---- | M] (Symantec Corporation) -- C:\Program Files\NavNT\vptray.exe
    PRC - [2001/09/24 06:59:00 | 000,032,768 | ---- | M] (Symantec Corporation) -- C:\Program Files\NavNT\defwatch.exe
    SRV - File not found [Auto | Stopped] -- -- (navapsvc)
    SRV - [2001/09/24 06:59:00 | 000,454,656 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\NavNT\rtvscan.exe -- (Norton AntiVirus Server)
    SRV - [2001/09/24 06:59:00 | 000,032,768 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\NavNT\defwatch.exe -- (DefWatch)
    DRV - [2010/10/13 03:00:00 | 001,371,184 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20101013.002\NAVEX15.SYS -- (NAVEX15)
    DRV - [2010/10/13 03:00:00 | 000,086,064 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20101013.002\NAVENG.SYS -- (NAVENG)
    DRV - [2006/04/02 14:11:24 | 000,123,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (no name) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - No CLSID value found.
    O3 - HKU\S-1-5-21-3517894767-2868357848-386649413-1005\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O3 - HKU\S-1-5-21-3517894767-2868357848-386649413-1005\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O3 - HKU\S-1-5-21-3517894767-2868357848-386649413-1005\..\Toolbar\WebBrowser: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No CLSID value found.
    O4 - HKLM..\Run: [vptray] C:\Program Files\NavNT\vptray.exe (Symantec Corporation)
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html File not found
    O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta File not found
    O16 - DPF: Microsoft XML Parser for Java file:///C:/WINDOWS/Java/classes/xmldso.cab (Reg Error: Key error.)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
    
    :Files
    C:\Program Files\NavNT
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

============================================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


3. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


4. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
Here is the OTL log, working on the rest.

All processes killed
========== OTL ==========
No active process named vptray.exe was found!
No active process named defwatch.exe was found!
Service navapsvc stopped successfully!
Service navapsvc deleted successfully!
Service Norton AntiVirus Server stopped successfully!
Service Norton AntiVirus Server deleted successfully!
C:\Program Files\NavNT\rtvscan.exe moved successfully.
Service DefWatch stopped successfully!
Service DefWatch deleted successfully!
C:\Program Files\NavNT\defwatch.exe moved successfully.
Service NAVEX15 stopped successfully!
Service NAVEX15 deleted successfully!
C:\Program Files\Common Files\Symantec Shared\VirusDefs\20101013.002\NAVEX15.SYS moved successfully.
Service NAVENG stopped successfully!
Service NAVENG deleted successfully!
C:\Program Files\Common Files\Symantec Shared\VirusDefs\20101013.002\NAVENG.SYS moved successfully.
Service SymEvent stopped successfully!
Service SymEvent deleted successfully!
C:\Program Files\Symantec\SYMEVENT.SYS moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}\ not found.
Registry value HKEY_USERS\S-1-5-21-3517894767-2868357848-386649413-1005\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-3517894767-2868357848-386649413-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_USERS\S-1-5-21-3517894767-2868357848-386649413-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vptray deleted successfully.
C:\Program Files\NavNT\vptray.exe moved successfully.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Google Sidewiki...\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Open with WordPerfect\ deleted successfully.
File oft XML Parser for Java file:///C:/WINDOWS/Java/classes/xmldso.cab not found.
Starting removal of ActiveX control Microsoft XML Parser for Java
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Microsoft XML Parser for Java\ not found.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\\DhcpNameServer| /E : value set successfully!
========== FILES ==========
C:\Program Files\NavNT\AMS2 folder moved successfully.
C:\Program Files\NavNT folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 98304 bytes
->Temporary Internet Files folder emptied: 49286 bytes
->Flash cache emptied: 41620 bytes

User: Josh
->Temp folder emptied: 98369 bytes
->Temporary Internet Files folder emptied: 40069892 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 47274091 bytes
->Flash cache emptied: 5328133 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 69134 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3094 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 255473 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 89.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: Josh
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: Josh
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 02102012_221739

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
 
Security check:

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton AntiVirus Corporate Edition
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java(TM) 6 Update 30
Out of date Java installed!
Adobe Flash Player ( 10.0.45.2) Flash Player Out of Date!
Mozilla Firefox (3.6.23) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````
 
FSS:

Farbar Service Scanner Version: 10-02-2012
Ran by Josh (administrator) on 10-02-2012 at 22:49:04
Running from "C:\Documents and Settings\Josh\Local Settings\Temporary Internet Files\Content.IE5\SEP1PY0H"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(9) Gpc(6) IPSec(4) NetBT(5) PSched(7) RFCOMM(10) s24trans(8) Tcpip(3) TVTPktFilter(11)
0x0B0000000400000001000000020000000300000005000000060000000700000008000000090000000B0000000A000000
IpSec Tag value is correct.

**** End of log ****
 
Could not get ESET Online Scanner to run.

I disabled MSE, checked the box and it would start, but then the window would restart and I would be back at the window to check the box again.
 
Good morning!

Here is the ESET scan log. Amazing how many threats have been found throughout this process.

C:\Documents and Settings\Josh\My Documents\My Downloads\Install_AIM.exe Win32/Adware.WBug.A application deleted - quarantined
 
Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

==============================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
Thank you.

Working on the above now.

Browsing seems to be much faster and everything is working great.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Josh
->Temp folder emptied: 101772 bytes
->Temporary Internet Files folder emptied: 17240333 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 14143227 bytes
->Flash cache emptied: 574 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 3534 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 14453 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 255540 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 30.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: Josh
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: Josh
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.31.0 log created on 02132012_091230

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
 
Got everything done except defrag, I will do that from home tonight.

Although changing my passwords took 1.5 hours, it was definetly a good thing!

Computer is running great. I also had an issue with IE restarting web pages a lot, and that seems to be gone as well.

Thank you for all of the help and thank you for all of the time you took in helping me.
 
Way to go!!
p4193510.gif

Good luck and stay safe :)
 
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