Hello, Thank you for taking the time to read this message. I am using Windows XP and I am having a problem creating a desktop shortcut. I do the usual (right click on the desktop, scroll to "New" scroll "Shortcut". I enter the URL and then I name it. The Icon appears on the desktop. When I click on it, I received the following information box: This file does not have a program associated with it for performing this action. Create an association in the Folder Options control pane. I did not have this problem until I removed FIREFOX. My email also has a problem. When I click on a link contained in the email the link does not work, nothing at all happens . Could one of you "Pro's" help me out with this ? Any information will be appreciated. RickM.