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Linksys WRV54G Problems, need help!

By needssomehelp24
Dec 19, 2007
Topic Status:
Not open for further replies.
  1. I am having some problems with my Linksys Router. Its model is WRV54G. It was working before until I hit the reset button. I have an AT&T service which I called them and they restored all my settings back. All my IP has changed but none are 0.0.0.0 like they were. I needed to reset it because I needed to get in the settings to put a WPA password for my wireless because it wasn't secure. But at one point when I changed some settings my password got changed when I hit save settings. I really need to get on the internet ASAP. Please don't say "you're on the internet" because I am not on my network. I have tried all my wireless computers and the host and none of them will work with internet.
    By the way, all my compters are Windows XP
    Please help me!!!
    Thanks,
    Michael
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Can you give more details?

    What have you tried already?

    Do you have any errors?

    the more the better. Anything that you think is relevant.
  3. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    I have PPoE connection. I know that the router isn't bad because it worked before I reset all my settings, I have a modem that AT&T gave to me when I got the DSL service.
    I have also tried using all the other settings like Static IP and other things like that
    If you need anything specific please let me know.
    Thanks,
    Michael
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    open a command promt, in XP this is done by going to start>RUN> type cmd

    type ipconfig /all

    what does it say for default gateway

    leave command prompt open
  5. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    When I type it in something flashes but then goes away right away, is this suppose to happen?

    -Michael
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    been a while since I have been on XP but try this. Go to start>all programs>accessories> double click on command prompt if the whole windows closes, if it doesn't close try scrolling up

    oh and make sure you type it in exactly like this ipconfig /all
    don't forget the space before /all
  7. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    192.168.1.1 is the default gateway, thats also how I get into the router settings.
  8. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    k, now also from command prompt type

    ping 192.168.1.1

    Then copy and paste result, to copy and paste from command prompt

    Click on the upper left icon on the command shell window ->you'll see a sub menu called Edit. Click on that, and you'll find Select all, then do it again and select copy
  9. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    Ok.... It took me forever to do that but where do I copy it to?
  10. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    just go to edit -> select all, edit -> copy

    then come here hit reply then instead of typing in the screen right click with your mouse and hit paste
  11. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    Pinging 192.168.1.1 with 32 bytes of data:

    reply from 192.168.1.1 bytes = 32 time <1ms ttl = 64
    reply from 192.168.1.1 bytes = 32 time <1ms ttl = 64
    reply from 192.168.1.1 bytes = 32 time <1ms ttl = 64
    reply from 192.168.1.1 bytes = 32 time <1ms ttl = 64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4 Recieved = 4 Lost = 0 (0% loss),
    approximate trip time milli-seconds
    minimum = 1 maximum = 1 average = 1

    This might not be exact because I didn't transfer but it is pretty much what is says.
     
  12. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    k, now try typing

    ping 64.233.167.104

    and see if you get a reply -> i dont think you will as this is google, i just want to see if it gives you an error
  13. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    It just says:

    Request timed out.

    Ping statistics for 64.233.167.104
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    So it doesn't look like I have this address...
  14. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    ipconfig /release

    when command prompt comes back up

    ipconfig /renew
  15. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    Ok... I did that... I still can't go on the internet though. A whole lot of info came up when I did that.
  16. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    one more to try,

    ipconfig /flushdns

    after its done

    ipconfig /registerdns

    Also please post if you have a static IP still configured or did you set it back to dynamic
  17. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    Everything is successful but no matter what I do it won't let me connect to the internet...
  18. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    plug directly into your modem and try to connect that way if you can connect through the modem directly and you know you have it configured correctly, then the problem should be between your router and modem
  19. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    I did but my computer is set up to share the connection so it doesn't like that it can't share it and it just will go "Limited or No Connectivity" It did that even when I could get internet from the router. By the way, the Geek Squad from Best Buy set it up last time.
  20. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    The other thing is to look at the lights as those can tell you where the problem is sometimes.

    your computer and router are communicating so that is not your problem.

    The other thing is to reset your modem - Turn the modem off for 45-60 seconds and unplug it from your phone line.
    Reconnect the phone line and turn the modem back on, being sure that it is not near CPU, monitor, TV, speakers, lamps, radios, etc.
  21. Didou

    Didou Bowtie extraordinair! Posts: 5,899

    I think that at this point it could be a good idea to reset the wireless router again & start the configuration from scratch following the Quick Install Guide.
  22. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

  23. rf6647

    rf6647 TS Maniac Posts: 931

    Here is what is known about this problem: AT&T restored DSL modem settings, WRV54g Linksys router, GeekSquad handiwork, shared internet connection.

    DSL modem lights should confirm internet connection. If no connection is indicated, work with AT&T. Check those pesky filters. Dual port filters connect to the modem & they have been known to be trouble.

    Check out you local network; use a browser (Internet Explorer) to examine the settings for the router and for the DSL modem.
    URL for router (from a previous post): 192.168.1.1
    URL for DSL modem: 192.168.x.y

    Do you know the URL for the modem? Ordinarily, it will be of the form: 192.168.x.1
    X= {1-254}, trouble if x=1, since it duplicates URL for the wrv54g.

    Temporarily directly connect computer to the DSL modem.
    Use command window: ipconfig /all
    Use results for the URL for the Gateway as the URL for the modem.

    Use browser, enter the URL of the Gateway (from above result),
    From the results, discover settings for the modem and the internet.

    If both the router & modem use the same URL when viewed above in the temporary situation, then re-designate the URL for one of them (of your choosing). Consult user guides, when in doubt.

    If none of this works, then please describe what your doing in regards to the shared internet connection. Examine Network Connections – LAN; one port should show as connected.

    Describe your findings and the current configuration of you local network.

    Please don't skimp on the specifics.
  24. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    Ok... I'll try all of that out. I had to go after all that. I'm going to check my modem settings and. Just to let you know.. My DSL light is on all the time and if I unplug it and plug it back in it turns back on and then the activity light keeps blinking. I'll check the modem settings and see what they say,

    Thanks for the help,
    Michael
  25. needssomehelp24

    needssomehelp24 TS Rookie Topic Starter Posts: 18

    And also, I talked on the phone with AT&T and they told me how to set up everything. They said I was online but I actually wasn't. I was on the internet so I really don't think it would be a filter especially when my DSL light is on. I'm going to plug the modem straight into my laptop later and see what happens because that computer usually runs off of wireless but can be used through ethernet.

    Thanks again,
    Michael
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