Howdy, thanks in advance for any advice. Earlier tonight I was on my computer and it froze up for approximately 5 minutes and then I was locked out of any internet connection. Unfortunately, before I came across this helpful forum, I tried a system restore in order to gain internet to try to figure this out. The system restore did not work as I still cannot access internet on this computer (another computer in the house can). Prior to the system restore, I attempted an Ad-Aware scan and clean. However, the clean would not complete. I also attempted a Safe Start and could not access a network. So I assume I have some type of Trojan. I was hoping to restore prior to it so I could access internet to troubleshoot my issue. Unfortunately my feable attempts didn't work. I am making this post from a tablet, so I can not simply copy the initial logs you might need (and I can't access the internet to download programs I don't have). Thanks for any help provided.