Log files for malware scans

By ashacklett
Nov 21, 2007
  1. Hi!

    I am helping my daughter disinfect her laptop that was infested with all sorts of bad stuff. I just went through Mr. Hopkinso's great step-by-step instructions, which seems to have fixed most everything. The rootkit scan indicated zero rootkits. The HiJack this results are very cryptic to me, so I definitely appreciate advice on this. I'm still a little suspicious of an explorer.exe that pops up in Zone Alarm each time I boot up. I did a search and found that there are 4 explorer.exe files on the laptop, and I'm thinking that one or more may be malware.

    Thanks for the assistance!

    Al Shacklett
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your have attached an AVG antivirus log, rather than an AVG Antispyware log. Please attach an AVG Antispywarelog as per these instructions.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {206DF42D-E2D2-456F-7BA7-185444F60429} - C:\Program Files\MSN\lawune.dll (file missing)

    O2 - BHO: (no name) - {25175978-D1B8-40B6-BA15-AB7A12754821} - C:\WINDOWS\system32\wyytnoja.dll (file missing)

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    O2 - BHO: (no name) - {975D52F0-94F5-4502-9B3E-C2D2C466389B} - C:\Program Files\Messenger\hole.dll (file missing)

    O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)

    O2 - BHO: (no name) - {B124EA6F-6ED4-43CB-8115-317BAC4903F5} - C:\WINDOWS\system32\wyytnoja.dll (file missing)

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - (file missing)

    O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - us_en_ed2_mtrt&lid=288&affid=pp_718539042

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    C:\VundoFix Backups


    Reboot into normal mode and rehide your protected OS files.

    Post fresh HJT and Combofix logs, as well as an AVG Antispyware log.

    Regards Howard :)

    This thread is for the use of ashacklett only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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