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Logs attached...JS/Downloader.agent problem

By Wookie64
Nov 17, 2007
  1. I had the JS/Downloader.agent found by AVG.

    I followed all 15 steps to remove and have attached the logs requested except the Combofix log because nothing was found there.

    Please look at them.

    Thanks.....
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I don`t know what you mean by nothing was found in the Combofix log.

    You should still attach it. Also, you haven`t given us the results of the Panda Antirootkit scan.

    Regards Howard :wave: :wave:
     
  3. Wookie64

    Wookie64 TS Rookie Topic Starter

    the antiroot did not find anything to fix

    Thanks
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    viewpoint
    viewpoint toolbar
    viewpoint manager

    Close control panel.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Viewpoint Manager Service

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewpointService.exe
    PowerReg Scheduler.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

    O4 - Startup: PowerReg Scheduler.exe

    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    C:\Program Files\Viewpoint
    C:\Documents and Settings\William\Start Menu\Programs\Startup\
    PowerReg Scheduler.exe
    C:\qoobox

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of Wookie64 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. Wookie64

    Wookie64 TS Rookie Topic Starter

    OK I completed the next instructions and am attaching a new HJT log. Please take a look and thanks.
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.


    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of Wookie64 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. Wookie64

    Wookie64 TS Rookie Topic Starter

    Thank You again for your help!!!

    This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

    Only the original thread starter can do this. Anyone else, will be ignored.
     
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