TechSpot

Long delay in posting

By SNGX1275
Mar 12, 2014
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  1. When I'm replying to a thread it takes many seconds to post (~10 at times). This seems particularly bad if it is a reply on the News forum, but really its happening everywhere.

    It happens on Safari on OS X, and Chrome on Windows 7, regardless of whether I'm posting from home or at work.

    Update: Posting this thread went through almost instantly.
     
  2. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

    Same here, and it is not random occurrence. One out of ten post may (emphasize may) post immediately. Since I have grown accustomed to this happening, I can usually prevent double posting. I can attest to this being the #1 cause of all my (and probably everyone else's) double posts.
     
  3. Julio Franco

    Julio Franco TechSpot Editor Posts: 6,602   +358

    Thanks for the feedback guys. I'm afraid we've tried numerous things and haven't been able to detect the issue in code and server load is usually pretty low. We are using solid state storage, so that shouldn't be a huge problem unless the drives have started to write slower and then the solution would be somewhat longer term (moving to a new server, which we plan to do later this year). We have also played a bit with database settings which we know are optimized for faster reads than writes, but so far, nothing...

    There are also the times when posts are added instantaneously (as it should be), and yet there's no apparent reason for the difference in server behavior.
     
  4. GhostRyder

    GhostRyder TS Evangelist Posts: 2,311   +551

    Yea I've been having the same problem as well lately. There are times where it literally take 10+ seconds to make a post on the forum. Its random though because right now my posts are instantaneous.
     
  5. SNGX1275

    SNGX1275 TS Forces Special Topic Starter Posts: 12,690   +337

    Ok, glad to see it isn't just me. My work ISP and my home ISP are the same, so I got a little concerned maybe it was them.

    Edit - This post went instantly.
     
  6. Julio Franco

    Julio Franco TechSpot Editor Posts: 6,602   +358

    Indeed, response and slowdowns appear to be random.

    If possible please help us to see if we can narrow this down... when posting comments in the next couple of days, can you see if a pattern if formed?

    (1) If you post from the forum or the news section?

    (2) If you are posting in the news comments, article comments or anywhere else in the forum. News comments and Articles/Reviews forums have additional queries being performed when posting.
     
  7. SNGX1275

    SNGX1275 TS Forces Special Topic Starter Posts: 12,690   +337

    Took about 2 seconds on a news article from the forums just now. Far better than the 10s I was seeing this morning (and at times in the last several days).
     
  8. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

    Web congestion between nodes? The grey untouchable area between source and destination.
     
  9. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    Since we all know that computers are the work of wizards and magical blue smoke, we should probably leave out some beers and snacks to cheer them up.
     
    learninmypc likes this.
  10. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

  11. GhostRyder

    GhostRyder TS Evangelist Posts: 2,311   +551

    For me, ive noticed that posting takes roughly 2-3 seconds in the mornings (Central Time for me U.S) but around the afternoons it starts taking around 5+ seconds. Maybe just coincidence of course but that is the only pattern I have noticed with the regard of time frame.

    The other thing is that ive noticed that editing posts can take an excessive amount of time when the basic posting is slow. I have had some edits take in excess of 15 seconds just to change one word or letter.
     
    cliffordcooley likes this.
     
  12. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

    @SNGX1275 , @GhostRyder

    Three people from Central Time Zone, Hmmm. lol
     
  13. GhostRyder

    GhostRyder TS Evangelist Posts: 2,311   +551

    lol had not even noticed.

    Btw I just posted on the Flappy Bird article, it took me about 12 seconds to post my response when a few minutes before that it took 2 seconds on another article.
     
  14. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

    Might I add that this also extends to the like system. I don't know if it is integrated in the code the same way as posting.
     
  15. Julio Franco

    Julio Franco TechSpot Editor Posts: 6,602   +358

    "On another article" means also a news comment? Are you posting from the forum or the main site?

    I want to establish if the delay occurs only or mostly on news comments, or it happens anywhere in the forum.

    Thanks!
     
  16. GhostRyder

    GhostRyder TS Evangelist Posts: 2,311   +551

    Home page, clicking an article, switching to forum mode, and then posting/editing.

    That's normally how I do it.

    Yes I was speaking about another home page article (The Nvidia 800 Series Mobile GPU article to be specific).
     
  17. SNGX1275

    SNGX1275 TS Forces Special Topic Starter Posts: 12,690   +337

    Test post

    Edit: Posted instantly. Off to find something I need to comment on in the news.

    2nd Edit: Posted to the same news article both from the article itself and the forums.. Both were delayed about 1.5-2 seconds.
     
    Last edited: Mar 13, 2014
  18. captaincranky

    captaincranky TechSpot Addict Posts: 11,055   +970

    Are we sure that it simply isn't a case of the robots and guests are flocking to active articles, and that could be slowing the system down?
     
  19. SNGX1275

    SNGX1275 TS Forces Special Topic Starter Posts: 12,690   +337

    Posted a reply to a news article from the forum just now, took about 10 seconds.

    Edit - this post however went instantly.
     
  20. captaincranky

    captaincranky TechSpot Addict Posts: 11,055   +970

    Everybody, (and that includes me), should really consider how important what they have to say, demands the immediacy of thought to web page they seem to be clamoring for.

    I think most of our crap could probably stand to wait at least a minute, maybe more...;) A good minute or so!
     
  21. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

  22. Julio Franco

    Julio Franco TechSpot Editor Posts: 6,602   +358

    Thanks for reporting back guys. Moving forward, could you try to see if slow posting happens outside of news/article comments?

    @captaincranky, don't troll this post, thanks.
     
  23. captaincranky

    captaincranky TechSpot Addict Posts: 11,055   +970

    I'm actually not trolling this thread. My point is, different software works at different speeds under different loads.
    The same software can work at different speeds under different loads.

    I'm assuming the forum software is data base heavy.

    My photo management software is also data base heavy and slows dramatically as the data base increases in size. It slows down, even when doing single operations on small groups of items!

    I addressed this at @ post #18. No one felt compelled to answer it.

    TBH though, I'm not entirely certain this software was ever much faster than it is now, posting comments, or doing edits.

    I suppose I should sit around with a stopwatch too but.... I kind of expect a long post to take longer to go up than a one liner.

    I just got a 503 gateway error about 30 minutes ago. Those happen from time to time as well. Again though, I'm not sure if it's worth starting a thread over.

    (Not sure if it was 502, 3, or 4).
     
    Last edited: Mar 17, 2014
  24. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,406   +1,592

    Is it me or is the site starting to post slower again? Seems to be just as sluggish as the old site, taking 5-10 seconds to post or like someone.

    Edit:
    Ohh Gee, imagine that my complaint posted instantly.
     
  25. JC713

    JC713 TS Evangelist Posts: 7,082   +920

    Yeah the sluggishness is kind of annoying.
     


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