Lop.AQ (logs)

[tanuki]

Hi! Yep, yet another person with a Trojan Horse Lop AQ problem =( I followed all the instructions in the "Trojan Pakes and other Nasties" thread, and here are my HJT and AVG anti-spyware logs:

 

[Rik]

First off, download either the free AVG or Avast antivirus programmes and either the free Zonealarm or Kerio firewall programmes from within this link - https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Then, disconnect from the net and completely uninstall Symantec/Norton. If you have any problems in uninstalling the programme, take a look at this thread - https://www.techspot.com/vb/topic57112.html

Once you`ve completely uninstalled Symantec/Norton, reboot your system and install whichever firewall programme you chose, followed by whichever antivirus programme you chose. Reboot your system the required number of times and reconnect to the net. Run the antivirus updates.

Once you have done all that, post a new HJT log and we will deal with all your malware infections!!!!

 

[howard_hopkinso]

Hello and welcome to Techspot.

Download the Pocket killbox Programme from HERE. Extract it but don`t run it yet.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint
Viewpoint Manager
Viewpoint Toolbar
PPATCH~1

Close control panel.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ViewMgr.exe
w?auclt.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search

R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - {DE336B35-ABDA-8101-DCDC-D428EA773B9C} -C:\WINDOWS\system32\iuzrlk.dll

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll

O2 - BHO: (no name) - {DE336B35-ABDA-8101-DCDC-D428EA773B9C} - C:\WINDOWS\system32\iuzrlk.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKCU\..\Run: [Cpue] "C:\PROGRA~1\PPATCH~1\notepad.exe" -vt yazb

O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Viewpoint<Delete the entire folder.
C:\Program Files\Common Files\Viewpoint<Delete the entire folder.
C:\PROGRA~1\PPATCH~1<Delete the entire folder.

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

This is the filepath you need to enter into KIllbox.

C:\WINDOWS\system32\iuzrlk.dll

Once your system has rebooted, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard :wave: :wave:

This thread is for the use of tanuki only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[tanuki]

Thank you both! Everything seems to be working well at the moment, though I'm not sure if it is because the changes are still new or what =) Here's the new HJT file:

 

[howard_hopkinso]

Your HJT log is clean.

However, it appears that Symantec Live update is still running. Go to add remove programmes in your control panel and uninstall the Liveupdate programme.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of tanuki only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.