Power outage due to storm. Came back on without pictures and documents. It's an HP desktop. Would a file recovery program work? I've tried some of the instructions online, but they don't work.
Then you've lost all documents saved in the default location (which is documents). you may have other files, where you saved them to the desktop (my wife does this all the time :grr or other directories not withing documents.
I fear you have major issues as yet undiscovered - - do this:
login as Admin and get a command prompt (start->search and enter CMD and hit enter)
now type
chkdsk c: /f /r
and allow the system to reboot
when it does ( it will take ~30-60 minutes depending upon the size of your hd),
login as your normal account and attempt to access documents again
Before that, access the Disk Mgr (control->admin tools->computer Mgmt->disk Mgr)
how does the DISK0 show up; should have a couple of partitions, one (C NTFS, Healthy
Hmm; the partition is ok and that directory is just empty. Unless you have backups, you're out of luck.
The only choice is to send the HD to a data recovery shop and that gets very expensive. Last time is was more that $700
You have a strange situation. My experience has been that a power outage corrupts the disk partition table.
You're showing that it has emptied a directory and left everything else alone.
You also now have no sub directories withing Documents\ . . . was that true previously?
Don't know. She said last time this happened she hit F11 and everything came back, but this time it didn't. I've never run into this before. The computer and windows work fine, just the data missing from the libraries.
Evidently you're seeing something I'm not. Can you walk me through it? When I choose command prompt, I get a command prompt window that gives me C:Users\dotti>