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Loud snap from printer

By freddisam
Aug 8, 2009
  1. Hi--My printer, a Lexmark x73 all-in-one, made a loud snapping noise, and now the paper won't feed. The "print" function seems fine, but because the paper stays in one place, all the print is compressed at the top of the page. Is this likely a fixable problem? And can it be done by someone who's fairly mechanical, but not a printer technician?
    Thank you for any help you can offer.
     
  2. Tekkaraiden

    Tekkaraiden TS Evangelist Posts: 991   +90

    Snapping sounds are never a good noise. You're best bet would be a lexmark repair depot as you're likely going to need a part replaced. If you don't want to get it looked at due to cost you'll probably want to start looking for a replacement.
     
  3. strategic

    strategic TechSpot Paladin Posts: 1,020

    When does the snapping occur? Does it still snap?
    For now, it sounds like something with your feeder is damaged (hence the paper not feeding).
    If the snapping still happens, something is probably out of alignment, if you feel up to it, you could open it and see if it can be put back in place.
    How old is the printer? If you look through the paper tray off to the sides you may see plastic gears which control the paper feed.. Th problem is, if it needs parts, you most likely won't be able to buy them.
     
  4. freddisam

    freddisam TS Rookie Topic Starter

    Loud snap started the problem. Now when the paper tries to feed, it "clicks" but doesn't advance. Functions were completely normal before that original snap.
     
  5. strategic

    strategic TechSpot Paladin Posts: 1,020

    If it clicks, then something is definitely out of alignment/came loose/shifted. Try to keep the usage to a minimum to avoid having to replace part. If you think you can do it, open it up and see what's wrong.
    Paper jams are popular with this model.
     
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