MACHINE_CHECK_EXCEPTION error

[maChime]

Hello,

Please help me troubleshoot this problem for my sister. She is getting a MACHINE_CHECK_EXCPETION bluescreen on her 2 year old laptop, with the message:

STOP: 0x0000009C (0x00000000,0x8054D570,0xA2000000,0x84010400)

She has a Dell Inspiron 1000
512MB RAM
Celeron processor @2.2Ghz

 

[Liquidlen]

A search brought this.
http://support.microsoft.com/kb/329284/en-us

A place to start.

 

[DellCA]

maChime, if you were still having the problems with your sister's computer, I would recommend running the Dell diagnostics and a memory diagnostic (such as memtest86) to see if anything fails. If something does fail, then that is probably the cause of the problem.

If you have any questions about the system or running the diagnostics just let me know and I'll be happy to help.


Larry
Dell Customer Advocate