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MACHINE_CHECK_EXCEPTION error

Discussion in 'Windows OS' started by maChime, Apr 13, 2007.

  1. maChime Newcomer, in training

    Hello,

    Please help me troubleshoot this problem for my sister. She is getting a MACHINE_CHECK_EXCPETION bluescreen on her 2 year old laptop, with the message:

    STOP: 0x0000009C (0x00000000,0x8054D570,0xA2000000,0x84010400)

    She has a Dell Inspiron 1000
    512MB RAM
    Celeron processor @2.2Ghz
    maChime, Apr 13, 2007
    #1

  2. Liquidlen TechSpot Paladin Posts: 1,646

    Liquidlen, Apr 14, 2007
    #2

  3. DellCA Newcomer, in training Posts: 27

    maChime, if you were still having the problems with your sister's computer, I would recommend running the Dell diagnostics and a memory diagnostic (such as memtest86) to see if anything fails. If something does fail, then that is probably the cause of the problem.

    If you have any questions about the system or running the diagnostics just let me know and I'll be happy to help.


    Larry
    Dell Customer Advocate
    DellCA, Apr 27, 2007
    #3
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