By maChime
Apr 13, 2007
  1. Hello,

    Please help me troubleshoot this problem for my sister. She is getting a MACHINE_CHECK_EXCPETION bluescreen on her 2 year old laptop, with the message:

    STOP: 0x0000009C (0x00000000,0x8054D570,0xA2000000,0x84010400)

    She has a Dell Inspiron 1000
    512MB RAM
    Celeron processor @2.2Ghz
  2. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,645

  3. DellCA

    DellCA TS Rookie Posts: 27

    maChime, if you were still having the problems with your sister's computer, I would recommend running the Dell diagnostics and a memory diagnostic (such as memtest86) to see if anything fails. If something does fail, then that is probably the cause of the problem.

    If you have any questions about the system or running the diagnostics just let me know and I'll be happy to help.

    Dell Customer Advocate
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