Hi all, am hoping that anyone who reads this maybe able to help me.
MY problem is as follows,
1 month ago, a worm somehow managed to get into the system. Technical support came out, he looked baffled cos he couldnt fix the problem, he took the tower away with him and told me id need another motherboard.
When i got the tower back everything was running fine, at first.
Lately it has been running slower and slower until the other day when it crashed. I have a strong feeling he should have replaced both HDD drives aswell, but he didnt.
The problem is that it isnt recognising the HDD's, even in BIOS , the IDE Master and Slave were they used to be, they are no longer there, the only things that it finds are the Master and Slave DVD drives.
I have tried to re install Windows XP through the Packard Bell Recovery Program , trying to reset it to its factory settings. It will read from the Master DVD, tells me to put in Disk 2, then Disk 1 again. When it has finished, it re starts itselfs but that is as far as it gets. It managed to get upto windows scandisk once, but when it restarted, it wont boot.
Also the Master DVD that i have, has an error on it, but tht only comes up when trying to go back to factory settings, if i re install just windows it doesnt come up. Im lucky enuff to still be under gaurantee so it will get fixed, eventually.
The basic operating systems are as follows,
Windows xp service pack 2, 2 x 250 gig hdd's, amd athlon 64 3800+ 2,41 ghz processor, 1 gig ddr ram, 2 x nvidia gforce gt 6600 graphics cards.
If anyone has any ideas, of how to fix it, please share. If it really is goosed, ill blame the engineer who came out to it first time
Im now using my old system , may be slow, but at least it works, lol.
MY problem is as follows,
1 month ago, a worm somehow managed to get into the system. Technical support came out, he looked baffled cos he couldnt fix the problem, he took the tower away with him and told me id need another motherboard.
When i got the tower back everything was running fine, at first.
Lately it has been running slower and slower until the other day when it crashed. I have a strong feeling he should have replaced both HDD drives aswell, but he didnt.
The problem is that it isnt recognising the HDD's, even in BIOS , the IDE Master and Slave were they used to be, they are no longer there, the only things that it finds are the Master and Slave DVD drives.
I have tried to re install Windows XP through the Packard Bell Recovery Program , trying to reset it to its factory settings. It will read from the Master DVD, tells me to put in Disk 2, then Disk 1 again. When it has finished, it re starts itselfs but that is as far as it gets. It managed to get upto windows scandisk once, but when it restarted, it wont boot.
Also the Master DVD that i have, has an error on it, but tht only comes up when trying to go back to factory settings, if i re install just windows it doesnt come up. Im lucky enuff to still be under gaurantee so it will get fixed, eventually.
The basic operating systems are as follows,
Windows xp service pack 2, 2 x 250 gig hdd's, amd athlon 64 3800+ 2,41 ghz processor, 1 gig ddr ram, 2 x nvidia gforce gt 6600 graphics cards.
If anyone has any ideas, of how to fix it, please share. If it really is goosed, ill blame the engineer who came out to it first time
Im now using my old system , may be slow, but at least it works, lol.