I first want to describe what happened and what steps have already been taken. In my next posting (below) I will post the logs. User Info: I never download unknown files; I never download music or do filesharing. AVG Free is always on and auto updated. I use Malawarebytes and CCleaner (cookies and temp file deletion). I only visit reputable websites. I don't click on unknown links or videos etc. What happened: I was on a reputable website, clicked a known link, and suddenly got a full browser pop-up from a dot come site called "appimat" saying I need to download a codec for a flashplayer for video. The page uses an icon similar to the trusted "Flash" for games... I was suspicious so I did NOT download it. But the page pops up a smaller "navigate-away--yes-no" box... I X'd it out and closed the page. Immediately, a second pop-up from a dot com called vidsafehaven -- again I X'd out. These 2 trigger about 20 other pop-ups from jobs to sex. I immediately ran AVG Full Scan. It reported an "unknown file" attached to a system file... it said it "healed" the problem. NOTE that in April prior to these pop-ups, AVG reported that it blocked 3 separate attempts from "Generic 35btek". I called AVG. We did the following steps, rebooting the computer after each step: 1. Checked Add-Remove for any unknown program or toolbar - None. 2. Re-ran AVG - Found Nothing. Tech deleted the prior 3 blocked attempts from the AVG Vault. 3. Went to Google Chrome (primary browser) > Settings > History... I manually deleted ALL instances of the offending pages and ad pages. 4. Went to Chrome > Settings > Cookies and manually deleted any unknown cookies. 5. Updated and Ran Malawarebytes. First time NO results. Second time, it removed 25 items. 6. Ran CCLeaner>Analyse - Manually went through Cookies and deleted the offenders and ads. 7. Re-ran AVG - nothing. 8. Ran a Malware Remover Tool that AVG sent - nothing. Visited a regular website, and as soon as I highlight words on the page, OR scrolled, OR clicked a link, the same garbage started happening. I re-did steps 1 through 8. AVG recommended I browse "incognito". But within 5 minutes, same garbage. Re-did same steps. Obviously, AVG is unable to identify this malware OR did not remove it completely. Next I will post the logs. How do I zip the one file? Thank you very much.