TechSpot

Malware Infection

Inactive
By Jezmond
Jun 27, 2013
  1. OK new to all this but got my PC infected with Malware. Found your great instructions and am following as best I can

    Pasting the outputs of MBAM and DDS as requested

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org
    Database version: v2013.06.27.01
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    B059902 :: CG139277 [administrator]
    27/06/2013 09:03:12
    mbam-log-2013-06-27 (09-03-12).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 303237
    Time elapsed: 7 minute(s), 22 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 2
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Data: 1 -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowCpl|1 (Malware.Trace) -> Data: automatic updates -> Quarantined and deleted successfully.
    Registry Data Items Detected: 6
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop|NoChangingWallPaper (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|ForceActiveDesktopOn (PUM.Hijack.Desktop) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 7
    C:\RECYCLER\S-1-5-21-434339603-4253306008-260024257-208007\$RBF3F58C9 (Trojan.FakeMS) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902\Local Settings\Temp\01372275930437.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902\Local Settings\Temp\86.tmp (HackTool.Wpakill) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902\Local Settings\Temp\88.tmp (HackTool.Wpakill) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902\Local Settings\Temp\8D.tmp (HackTool.Wpakill) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902\Local Settings\Temporary Internet Files\Content.IE5\6WV8HWLU\flashplayer11_6r226370_513_win[1].exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
    C:\Documents and Settings\b059902_old\Desktop\Data_Recovery.lnk (Rogue.FakeHDD) -> Quarantined and deleted successfully.
    (end)

    And DDS

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702
    Run by B059902 at 9:18:06 on 2013-06-27
    Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1903.1219 [GMT 1:00]
    .
    .
    ============== Running Processes ================
    .
    C:\WINDOWS\system32\vcsFPService.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\drivers\media\sthda_5.10.6267.0_d28ae6e8f39501298e93a295a6a51ae8\STacSV.exe
    C:\WINDOWS\System32\SCardSvr.exe
    C:\Program Files\LSI SoftModem\agrsmsvc.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
    C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
    C:\WINDOWS\system32\mfevtps.exe
    C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSVC.EXE
    C:\Program Files\1E\NightWatchman50\NwmSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\MSOIDSvcm.exe
    C:\Program Files\USBDLM\USBDLM.exe
    C:\Program Files\1E\WakeUp\Agent\WakeUpAgt.exe
    C:\Program Files\Common Files\Winland\cgserv.exe
    C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
    C:\WINDOWS\system32\CCM\CcmExec.exe
    C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\1E\NightWatchman50\NWMCLI.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\AESTFltr.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\System32\accelerometerST.exe
    C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
    C:\WINDOWS\system32\SppClient.exe
    C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
    C:\Program Files\Microsoft Lync\communicator.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe
    C:\WINDOWS\system32\MsiExec.exe
    c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
    C:\WINDOWS\system32\proquota.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\MsiExec.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://intranet.eu.tatasteel.com/irj/portal
    uDefault_Page_URL = hxxp://intranet.eu.tatasteel.com/irj/portal
    uInternet Connection Wizard,ShellNext = hxxp://intranet.eu.tatasteel.com/irj/portal
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - c:\program files\microsoft lync\OCHelper.dll
    BHO: ViewerHelper Class: {78104A01-8E71-4F30-9A36-3793799615B4} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20130213095207.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft\office\office14\URLREDIR.DLL
    uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
    uRun: [PixClip] c:\documents and settings\b059902\local settings\temp\PixClip.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [SunJavaUpdateSched] c:\program files\java\j2re1.4.2_07\bin\jusched.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [AESTFltr] c:\windows\system32\AESTFltr.exe /NoDlg
    mRun: [AccelerometerSysTrayApplet] c:\windows\system32\accelerometerST.exe
    mRun: [HPPowerAssistant] c:\program files\hewlett-packard\hp power assistant\HPPA_Main.exe /hidden
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [snp2uvc] rundll32.exe c:\windows\system32\csnp2uvc.dll,ResetCIDS
    mRun: [Synchronization Manager] c:\windows\system32\mobsync.exe /logon
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [Specops Password Client] c:\windows\system32\SppClient.exe
    mRun: [BCSSync] "c:\program files\microsoft\office\office14\BCSSync.exe" /DelayServices
    mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
    mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
    mRun: [Communicator] "c:\program files\microsoft lync\communicator.exe" /fromrunkey
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\windows\installer\{00010409-78e1-11d2-b60f-006097c998e7}\misc.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    uPolicies-Explorer: NoThemesTab = dword:1
    uPolicies-Explorer: DisablePersonalDirChange = dword:1
    uPolicies-Explorer: NoPropertiesMyDocuments = dword:1
    uPolicies-Explorer: NoActiveDesktopChanges = dword:1
    uPolicies-Explorer: ForceStartMenuLogOff = dword:1
    uPolicies-Explorer: NoSetTaskbar = dword:1
    uPolicies-Explorer: NoSMBalloonTip = dword:1
    uPolicies-Explorer: NoWindowsUpdate = dword:1
    uPolicies-Explorer: NoStartMenuMyMusic = dword:1
    uPolicies-Explorer: NoStartMenuNetworkPlaces = dword:1
    uPolicies-Explorer: NoSMMyPictures = dword:1
    uPolicies-Explorer: NoSMConfigurePrograms = dword:1
    uPolicies-Explorer: NoWelcomeScreen = dword:1
    uPolicies-Explorer: NoAutoUpdate = dword:1
    uPolicies-Explorer: NoDFSTab = dword:1
    uPolicies-Explorer: NoSimpleNetIDList = dword:1
    uPolicies-Explorer: NoDrives = dword:20
    uPolicies-Explorer: DisallowCpl = dword:1
    uPolicies-Explorer: RecycleBinSize = dword:1
    uPolicies-System: NoColorChoice = dword:1
    uPolicies-System: SetVisualStyle = %windir%\resources\Themes\Luna\Luna.msstyles
    uPolicies-System: Wallpaper = c:\windows\web\wallpaper\corus skin kit\BlueNoLogo.bmp
    uPolicies-System: WallpaperStyle = 2
    uPolicies-System: EnableProfileQuota = dword:1
    uPolicies-System: ProfileQuotaMessage = You have exceeded your profile storage space. Before you can log off, you need to move some items from your profile to network or local storage. For further information, please contact your local helpdesk.
    uPolicies-System: MaxProfileSize = dword:13000
    uPolicies-System: IncludeRegInProQuota = dword:1
    uPolicies-System: WarnUser = dword:1
    uPolicies-System: WarnUserTimeout = dword:15
    uPolicies-Windows\System: ExcludeProfileDirs = .javaws;Application Data;Cookies;Favorites;Favorites.old;My Documents;Oracle Jar Cache;Recent;SAP;SAP_Cache_B019833;SAP_Cache_B020523;SAP_Cache_B036311;Notes;.iuclid5;
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
    mPolicies-Explorer: NoMSAppLogo5ChannelNotify = dword:1
    mPolicies-Explorer: NoPublishingWizard = dword:1
    mPolicies-Explorer: NoWebServices = dword:1
    mPolicies-System: legalnoticecaption = WARNING
    mPolicies-System: legalnoticetext = Access to this system is not permitted unless authorised by Tata Steel.
    If you require authorisation, please contact the Service Desk.
    Your attention is drawn to the Tata Steel Group Information Security
    Policy and user guidance which can be found on the Information
    Security intranet site at http://infosec.corp.tatasteel.com
    mPolicies-System: RunLogonScriptSync = dword:0
    mPolicies-Windows\System: AddAdminGroupToRUP = dword:1
    mPolicies-Windows\System: CompatibleRUPSecurity = dword:1
    mPolicies-Windows\System: SlowLinkDetectEnabled = dword:1
    mPolicies-Windows\System: UserProfileMinTransferRate = dword:6000
    mPolicies-Windows\System: SlowLinkTimeOut = dword:10
    mPolicies-Windows\System: UserPolicyMode = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
    IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - c:\program files\microsoft lync\OCHelper.dll
    IE: {685ec120-f786-4498-a8f0-794d47916161} - {C733FB84-6DB3-4363-8AA7-678F9B5E828E} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {aede78a6-42b6-4c3c-96eb-5ae6dbec4859} - {78104A01-8E71-4F30-9A36-3793799615B4} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    Trusted Zone: cgateeu.com
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
    DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} - hxxp://quickplace-continental.corusnet.corusgroup.com/qp2.cab
    DPF: {C3CBFE35-9BE8-11D1-B31B-006008948294} - hxxp://www.aquire.com/codebase71/OrgPubX.cab
    DPF: {CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4/jinstall-14_04-windows-i586.cab
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://juniper.net/dana-cached/setup/JuniperSetupSP1.cab
    DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
    TCP: NameServer = 212.74.112.66 212.74.112.67
    TCP: Interfaces\{4CC7700C-EF6A-4CE6-9229-81FEEA552B02} : DHCPNameServer = 212.74.112.66 212.74.112.67
    Filter: application/msword - {DFF82902-0B96-3B98-6F62-D655E146A23A} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    Filter: application/vnd-viewer - {CD4527E8-4FC7-48DB-9806-10537B501237} - c:\program files\microsoft\rights management add-on\rmadoc.exe
    Filter: application/vnd.ms-excel - {DFF82902-0B96-3B98-6F62-D655E146A23A} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    Filter: application/vnd.ms-powerpoint - {DFF82902-0B96-3B98-6F62-D655E146A23A} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    Filter: application/x-microsoft-rpmsg-message - {DFF82902-0B96-3B98-6F62-D655E146A23A} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
    Handler: rmh - {23C585BB-48FF-4865-8934-185F0A7EB84C} - c:\program files\microsoft\rights management add-on\RMAFilt.dll
    Handler: saphtmlp - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
    Handler: sapr3 - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
    Notify: igfxcui - igfxdev.dll
    Notify: SoPwdClt - SPP3Clt.dll
    mASetup: {00180409-78E1-11D2-B60F-006097C998E7} - msiexec /fu {00180409-78E1-11D2-B60F-006097C998E7} /qn
    mASetup: {0389F63E-3A0B-48CD-9A47-DCE5B901DB66} - msiexec /fup {0389F63E-3A0B-48CD-9A47-DCE5B901DB66} /qb!
    mASetup: {0A65F6EE-BF32-4618-8D89-44F271154D59} - msiexec /fup {0A65F6EE-BF32-4618-8D89-44F271154D59} /qn
    mASetup: {15242440-0FCC-43E6-B45E-F5000676EC65} - msiexec /fu {15242440-0FCC-43E6-B45E-F5000676EC65} /qn
    mASetup: {30526EC3-EA81-4B16-AAC7-736DD56A8EC5} - msiexec /fu {30526EC3-EA81-4B16-AAC7-736DD56A8EC5} /qn
    mASetup: {326C444B-94FD-41D1-96E6-1F1761DED185} - msiexec /faup {326C444B-94FD-41D1-96E6-1F1761DED185} /qn
    mASetup: {49EB0287-6F61-45CB-A983-348BB742BCD9} - msiexec /fu {49EB0287-6F61-45CB-A983-348BB742BCD9} /qn
    mASetup: {574FA498-C1C3-46C2-AC87-F3EA6ADD4AED} - msiexec /fup {574FA498-C1C3-46C2-AC87-F3EA6ADD4AED} /QN
    mASetup: {5A5C0539-5D12-409A-BFCC-6C68476458A1} - msiexec /fu {5A5C0539-5D12-409A-BFCC-6C68476458A1} /qn
    mASetup: {5C0A46EE-0582-4631-AEFC-75FDBD4BCD72} - msiexec /fu {5C0A46EE-0582-4631-AEFC-75FDBD4BCD72} /qn
    mASetup: {6692F6CA-CA86-4D67-BA00-67007EFECF9D} - msiexec /fu {6692F6CA-CA86-4D67-BA00-67007EFECF9D} /qn
    mASetup: {71283FD0-C2D5-4051-A44D-346FCACA74CF} - msiexec /fup {71283FD0-C2D5-4051-A44D-346FCACA74CF} /qn
    mASetup: {81BE0B17-563B-45D4-B198-5721E6C665CD} - msiexec /fu {81BE0B17-563B-45D4-B198-5721E6C665CD} /qn
    mASetup: {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} - msiexec /fu {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} /qn
    mASetup: {8DF98EED-7178-425C-A65B-3DA2396CF645} - msiexec /fu {8DF98EED-7178-425C-A65B-3DA2396CF645} /qn
    mASetup: {90120000-0012-0000-0000-0000000FF1CE} - wscript.exe "c:\program files\microsoft office\OfficeSetting.vbs"
    mASetup: {963A5145-60B3-4AFD-A7ED-BDE1CFECC43E} - msiexec /fu {963A5145-60B3-4AFD-A7ED-BDE1CFECC43E} /qn
    mASetup: {9F6DEA51-F458-422E-B779-5068BE3099B7} - msiexec /fu {9F6DEA51-F458-422E-B779-5068BE3099B7} /qn
    mASetup: {B32792B7-6B70-45F7-A941-96192B2024F8} - msiexec /fu {B32792B7-6B70-45F7-A941-96192B2024F8} /qn
    mASetup: {BA2CD2E5-FBAF-4F58-8CF4-AE1E5E873A07} - msiexec /fu {BA2CD2E5-FBAF-4F58-8CF4-AE1E5E873A07} /qn
    mASetup: {C5A5623A-BB2A-45AC-B5B9-ABD5F65B13C6} - msiexec /fu {C5A5623A-BB2A-45AC-B5B9-ABD5F65B13C6} /qn
    mASetup: {D58FF0D7-37B4-48B0-AF22-7D6656D59B7B} - msiexec /fu {D58FF0D7-37B4-48B0-AF22-7D6656D59B7B} /qn
    mASetup: {DB497FF5-24D0-434B-BC97-20817B00DEDF} - Msiexec /fup {DB497FF5-24D0-434B-BC97-20817B00DEDF} /qn
    mASetup: {E0CA67C8-1693-47E5-83B8-CDDB0541342A} - msiexec /fu {E0CA67C8-1693-47E5-83B8-CDDB0541342A} /qn
    mASetup: {FDEF8467-4A2B-470F-A58A-8BCF00164064} - msiexec /fup {FDEF8467-4A2B-470F-A58A-8BCF00164064} /qn
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-9-21 477584]
    R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2012-9-21 90368]
    R1 NEOFLTR_550_12029;Juniper Networks TDI Filter Driver (NEOFLTR_550_12029);c:\windows\system32\drivers\NEOFLTR_550_12029.sys [2007-8-24 63008]
    R2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\hewlett-packard\hp power assistant\HPPA_Service.exe [2009-12-16 102968]
    R2 JuniperAccessService;Juniper Unified Network Service;c:\program files\common files\juniper networks\juns\dsAccessService.exe [2010-3-17 132464]
    R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2012-11-27 132712]
    R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2012-9-21 167344]
    R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2011-9-14 209760]
    R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-9-21 159640]
    R2 msoidsvc;Microsoft Online Services Sign-in Assistant;c:\program files\common files\microsoft shared\microsoft online services\MSOIDSVC.EXE [2011-2-23 1578400]
    R2 NightWatchman50;NightWatchman50;c:\program files\1e\nightwatchman50\NwmSvc.exe [2008-7-25 414352]
    R2 USBDLM;USBDLM;c:\program files\usbdlm\USBDLM.exe [2007-9-4 139264]
    R2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-2-18 1664304]
    R2 WakeUpAgt;1E WakeUp Agent;c:\program files\1e\wakeup\agent\WakeUpAgt.exe [2008-8-26 266896]
    R2 Winland;DISOE Winland Agent;c:\program files\common files\winland\cgserv.exe [2012-10-8 359424]
    R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2012-5-16 113664]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2012-5-16 228408]
    R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2012-5-16 166568]
    R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2012-5-16 44800]
    R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2012-5-16 125696]
    R3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2012-5-16 205824]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-9-21 215024]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-9-21 59616]
    R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2012-5-16 49152]
    S0 vmscsi;vmscsi;c:\windows\system32\drivers\vmscsi.sys [2009-7-31 17968]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-9-21 87816]
    .
    =============== Created Last 30 ================
    .
    2013-06-27 08:02:07 -------- d-----w- c:\documents and settings\b059902\application data\Malwarebytes
    2013-06-27 08:01:49 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2013-06-27 08:01:47 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-06-27 08:01:46 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2013-06-27 07:53:52 18656 ----a-w- c:\documents and settings\all users\application data\microsoft\msoidentitycrl\production\msoidconfig.dll
    2013-06-26 20:13:39 -------- d-----w- c:\documents and settings\all users\application data\1E
    2013-06-24 07:57:53 -------- d-----w- c:\program files\TNSnames
    2013-06-11 14:02:37 -------- d-----w- c:\documents and settings\b059902\local settings\application data\Citrix
    2013-06-11 14:02:31 113224 ----a-w- c:\documents and settings\b059902\g2ax_customer_downloadhelper_win32_x86.exe
    .
    ==================== Find3M ====================
    .
    2013-05-20 13:18:56 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-05-20 13:18:56 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-05-07 22:30:06 920064 ----a-w- c:\windows\system32\wininet.dll
    2013-05-07 22:30:05 43520 ------w- c:\windows\system32\licmgr10.dll
    2013-05-07 22:30:05 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2013-05-07 21:53:29 385024 ------w- c:\windows\system32\html.iec
    2013-04-10 01:31:19 1876352 ----a-w- c:\windows\system32\win32k.sys
    .
    ============= FINISH: 9:18:40.89 ===============
     
  2. Jezmond

    Jezmond TS Rookie Topic Starter

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 16/05/2012 10:53:51
    System Uptime: 27/06/2013 09:13:47 (0 hours ago)
    .
    Motherboard: Hewlett-Packard | | 172A
    Processor: Intel Pentium II processor | CPU 1 | 1173/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 105 GiB total, 84.788 GiB free.
    D: is FIXED (NTFS) - 45 GiB total, 42.079 GiB free.
    E: is FIXED (NTFS) - 83 GiB total, 78.775 GiB free.
    F: is CDROM ()
    H: is NetworkDisk (*NT5CSC) - 105 GiB total, 84.788 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    1E WakeUp Agent
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    32 Bit HP CIO Components Installer
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.3
    AdobeSVGViewer
    Ashorne Hill Fonts New Baskerville and Din 1.0
    AssimaWizardTrainingSuite4.0.22
    BestSoftwareUSBDriveManagement4.0.2
    BestSoftwareUSBDriveManagementNewConfig4.0.2_01
    Borland Database Engine 7.0
    BusinessObjectsRegistryChangeIE8
    CapGemini Help and Support 2.0
    CapGemini Help and Support Robohelp 1.0
    CGHelpandSupport
    Cisco WebEx Meeting Center for Internet Explorer
    Cisco WebEx Meetings
    Citrix Presentation Server Client
    Connecting to Corus Network from Tata Steel Network
    CorusPowerPointTemplates2.0
    CorusTemplate3.0.6RemoveIcon1.0
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    DISOEWinlandAgent
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB942288-v3)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB955843-v4)
    Hotfix for Windows XP (KB959237)
    Hotfix for Windows XP (KB960071-v2)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB974841-v2)
    HP 3D DriveGuard
    HP Power Assistant
    HP Printer Driver 4.0
    HP Quick Launch Buttons
    HP Web Camera
    HP Webcam
    HP Webcam Driver
    IBM AFP Viewer Plug-in 2.071
    IBM AFP Viewer Plug-in Fix 1.0
    IBMLotusQuickplaceActiveXControl7.0
    IBMOnDemand7.1.1.2
    IE8ActiveDesktopFix
    Installer Service
    InstallShieldUserPermissionScript1.0
    Intel(R) Graphics Media Accelerator Driver
    IntelWLANDrivers9.0
    InterVideoWinDVD5.0
    IPC iPix Viewer 5.8
    J2SE Runtime Environment 5.0 Update 4
    Java 2 Runtime Environment, SE v1.4.2_07
    Juniper Installer Service
    Juniper Networks Host Checker
    Juniper Networks Network Connect 5.5.0
    Juniper Networks Network Connect 7.1.0
    Juniper Networks Network Connect 7.1.12
    Juniper Networks Secure Application Manager
    Juniper Networks Secure Meeting 7.1.12
    Juniper Networks Setup Client Activex Control
    Juniper Networks, Inc. Setup Client
    K-SOL ProjectReader 3.02
    KinetixonSQL01
    LearningGuide Assistant
    Lotus Print to Fax 4.5
    Lotus QuickPlace ActiveX 1.0
    LotusNotes7.0.2
    LSI HDA Modem
    Macromedia Authorware Web Player 2004
    Macromedia Shockwave Player 10.1.0.011
    Malwarebytes Anti-Malware version 1.75.0.1300
    McAfee Agent
    McAfee VirusScan Enterprise
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2742597)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Access 2000 Runtime
    Microsoft Access Snapshot Viewer 10.0
    Microsoft ExcelAllowAddins 1.0
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft Lync 2010
    Microsoft Lync 2010, MUI
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook 2010
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Office Project Standard 2003
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher 2003
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office SharePoint Designer 2007
    Microsoft Office SharePoint Designer 2007 Service Pack 1 (SP1)
    Microsoft Office SharePoint Designer MUI (English) 2007
    Microsoft Office Standard 2007
    Microsoft Office Visio Standard 2003
    Microsoft Office Visio Viewer 2003
    Microsoft Office Word MUI (English) 2007
    Microsoft Online Services Sign-in Assistant
    Microsoft Outlook 2010
    Microsoft redistributable runtime DLLs VS2005 SP1(x86)
    Microsoft redistributable runtime DLLs VS2005(x86)
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Software Update for Web Folders (English) 14
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    MSOfficeDocumentReaders12.0
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML4.0 redistributable
    NDL FontInstall 2.5.5
    Network Recording Player
    NightWatchman50
    Oracle 9i Client
    Org Publisher v9 ActiveX Component
    OrgPublisherActivexControl
    PhotoEditor UserPermissions
    PortalActiveXControl
    PostconfSAPGUI7.10Patch13
    PowerPointTemplates1.0
    PowerpointTemplatesShortcut1.0_01
    PrintKey2000_v5.10
    QLBCASL
    RAVIFileShareScript1.0_02
    Recto Verso Ltd AHCC Feedback Database 1.0.8
    RegPerms1.0
    ReinstallCorusFont
    RESITE Simulation Player
    Rights Management Add-on for Internet Explorer
    SAP Business Explorer
    SAP GUI 7.10
    SAPEHSWWIfixforSAPGUI7.10
    SAPGUI7.10Patch13
    SapGUIXT7.10_01
    Security Update for 2007 Microsoft Office System (KB2277947)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Internet Explorer 8 (KB2809289)
    Security Update for Windows Internet Explorer 8 (KB2817183)
    Security Update for Windows Internet Explorer 8 (KB2838727)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360131)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2778344)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2799494)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB2807986)
    Security Update for Windows XP (KB2808735)
    Security Update for Windows XP (KB2813170)
    Security Update for Windows XP (KB2813345)
    Security Update for Windows XP (KB2820917)
    Security Update for Windows XP (KB2829361)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974455)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
    Smartsuite Viewer V1.0
    SMS Advanced Client
    Software995PDF995v7.11s
    Specops Password Client (x86)
    Sun Java Runtime Environment 1.4.1.04
    TATAStandardFonts
    TNSNamesConfig
    TNSnamesora
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB943729)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB954920-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB976749)
    Validity Fingerprint Driver
    VBA (2627.01)
    VLC media player 2.0.3
    WebFldrs XP
    Windows Internet Explorer 8
    Windows Rights Management client
    WindowsXPCodecPack2.3.4
    WinlandTool
    WinZip Computing Inc. WinZip 9.1
    .
    ==== Event Viewer Messages From Past Week ========
    .
    27/06/2013 09:14:38, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 atapi cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x PCIIde perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde vmscsi
    26/06/2013 20:47:04, error: Service Control Manager [7031] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
    26/06/2013 20:07:15, error: Dhcp [1002] - The IP address lease 192.168.1.11 for the Network Card with network address 58946BCBC1BC has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
    26/06/2013 18:24:49, error: Service Control Manager [7034] - The HP Power Assistant Service service terminated unexpectedly. It has done this 1 time(s).
    26/06/2013 08:56:18, error: Dhcp [1002] - The IP address lease 10.56.37.68 for the Network Card with network address B499BAE126B3 has been denied by the DHCP server 123.120.21.66 (The DHCP Server sent a DHCPNACK message).
    25/06/2013 11:56:28, error: Dhcp [1002] - The IP address lease 49.1.11.24 for the Network Card with network address B499BAE126B3 has been denied by the DHCP server 10.56.32.41 (The DHCP Server sent a DHCPNACK message).
    25/06/2013 08:55:05, error: Dhcp [1002] - The IP address lease 192.168.1.11 for the Network Card with network address 58946BCBC1BC has been denied by the DHCP server 1.1.1.1 (The DHCP Server sent a DHCPNACK message).
    21/06/2013 12:49:42, error: Dhcp [1002] - The IP address lease 10.106.241.102 for the Network Card with network address 00FF48EAE789 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
    21/06/2013 07:54:39, error: Dhcp [1002] - The IP address lease 10.106.240.216 for the Network Card with network address 00FF48EAE789 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
    20/06/2013 12:08:36, error: Dhcp [1002] - The IP address lease 10.106.242.198 for the Network Card with network address 00FF10354789 has been denied by the DHCP server 10.200.200.200 (The DHCP Server sent a DHCPNACK message).
    20/06/2013 12:06:06, error: Schannel [36884] - The certificate received from the remote server does not contain the expected name. It is therefore not possible to determine whether we are connecting to the correct server. The server name we were expecting is sipexternal.tatasteel.com. The SSL connection request has failed. The attached data contains the server certificate.
    20/06/2013 12:06:06, error: Schannel [36884] - The certificate received from the remote server does not contain the expected name. It is therefore not possible to determine whether we are connecting to the correct server. The server name we were expecting is sip.tatasteel.com. The SSL connection request has failed. The attached data contains the server certificate.
    20/06/2013 09:07:38, error: NETLOGON [5719] - No Domain Controller is available for domain UK due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
    20/06/2013 09:07:18, error: Dhcp [1002] - The IP address lease 192.168.1.11 for the Network Card with network address 58946BCBC1BC has been denied by the DHCP server 172.20.21.226 (The DHCP Server sent a DHCPNACK message).
    .
    ==== End Of File ===========================
     
  3. Broni

    Broni Malware Annihilator Posts: 47,156   +264

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  4. Jezmond

    Jezmond TS Rookie Topic Starter

    Thanks for the support

    RogueKiller V8.6.1 [Jun 25 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : hxxp://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
    Started in : Normal mode
    User : B059902 [Admin rights]
    Mode : Remove -- Date : 06/28/2013 10:43:52
    | ARK || FAK || MBR |
    ¤¤¤ Bad processes : 1 ¤¤¤
    [SUSP PATH] PixClip.exe -- C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-] -> KILLED [TermProc]
    ¤¤¤ Registry Entries : 6 ¤¤¤
    [RUN][SUSP PATH] HKCU\[...]\Run : PixClip (C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-]) -> DELETED
    [RUN][SUSP PATH] HKUS\S-1-5-21-434339603-4253306008-260024257-208007\[...]\Run : PixClip (C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-]) -> [0x2] The system cannot find the file specified.
    [HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
    [HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
    [HJ] HKLM\[...]\SystemRestore : DisableSR (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    ¤¤¤ Scheduled tasks : 0 ¤¤¤
    ¤¤¤ Startup Entries : 0 ¤¤¤
    ¤¤¤ Web browsers : 0 ¤¤¤
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [LOADED] ¤¤¤
    ¤¤¤ External Hives: ¤¤¤
    ¤¤¤ Infection : ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts

    127.0.0.1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: TOSHIBA MK2561GSYN +++++
    --- User ---
    [MBR] 40b32a0c69b2e532e3263b2f19c9af6e
    [BSP] ada4a53afe956d9f3ca5d64336dc3e9d : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 16065 | Size: 107309 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 219785265 | Size: 45912 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 313813710 | Size: 85243 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    Finished : << RKreport[0]_D_06282013_104352.txt >>
    RKreport[0]_S_06282013_104150.txt

    2nd report was saved looks the same but posted here for reference

    RogueKiller V8.6.1 [Jun 25 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : hxxp://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
    Started in : Normal mode
    User : B059902 [Admin rights]
    Mode : Remove -- Date : 06/28/2013 10:43:52
    | ARK || FAK || MBR |
    ¤¤¤ Bad processes : 1 ¤¤¤
    [SUSP PATH] PixClip.exe -- C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-] -> KILLED [TermProc]
    ¤¤¤ Registry Entries : 6 ¤¤¤
    [RUN][SUSP PATH] HKCU\[...]\Run : PixClip (C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-]) -> DELETED
    [RUN][SUSP PATH] HKUS\S-1-5-21-434339603-4253306008-260024257-208007\[...]\Run : PixClip (C:\Documents and Settings\b059902\Local Settings\Temp\PixClip.exe [-]) -> [0x2] The system cannot find the file specified.
    [HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
    [HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
    [HJ] HKLM\[...]\SystemRestore : DisableSR (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    ¤¤¤ Scheduled tasks : 0 ¤¤¤
    ¤¤¤ Startup Entries : 0 ¤¤¤
    ¤¤¤ Web browsers : 0 ¤¤¤
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [LOADED] ¤¤¤
    ¤¤¤ External Hives: ¤¤¤
    ¤¤¤ Infection : ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts

    127.0.0.1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: TOSHIBA MK2561GSYN +++++
    --- User ---
    [MBR] 40b32a0c69b2e532e3263b2f19c9af6e
    [BSP] ada4a53afe956d9f3ca5d64336dc3e9d : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 16065 | Size: 107309 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 219785265 | Size: 45912 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 313813710 | Size: 85243 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    Finished : << RKreport[0]_D_06282013_104352.txt >>
    RKreport[0]_S_06282013_104150.txt

    now I have an issue with system restore being disabled by my administrator
    I'll try to sort and carry on with your instructions
     
  5. Broni

    Broni Malware Annihilator Posts: 47,156   +264

  6. Jezmond

    Jezmond TS Rookie Topic Starter

    Malwarebytes Anti-Rootkit BETA 1.06.0.1004
    www.malwarebytes.org
    Database version: v2013.06.01.01
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    B059902 :: CG139277 [administrator]
    29/06/2013 11:47:03
    mbar-log-2013-06-29 (11-47-03).txt
    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
    Scan options disabled: PUP
    Objects scanned: 308656
    Time elapsed: 10 minute(s), 58 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    Physical Sectors Detected: 0
    (No malicious items detected)
    (end)
    and system log

    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.06.0.1004
    (c) Malwarebytes Corporation 2011-2012
    OS version: 5.1.2600 Windows XP Service Pack 3 x86
    Account is Administrative
    Internet Explorer version: 8.0.6001.18702
    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
    CPU speed: 2.394000 GHz
    Memory total: 1995759616, free: 1161555968
    Initializing...
    ------------ Kernel report ------------
    06/29/2013 11:46:55
    ------------ Loaded modules -----------
    \WINDOWS\system32\ntkrnlpa.exe
    \WINDOWS\system32\hal.dll
    \WINDOWS\system32\KDCOM.DLL
    \WINDOWS\system32\BOOTVID.dll
    ACPI.sys
    \WINDOWS\system32\DRIVERS\WMILIB.SYS
    pci.sys
    isapnp.sys
    compbatt.sys
    \WINDOWS\system32\DRIVERS\BATTC.SYS
    pciide.sys
    \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    aliide.sys
    cmdide.sys
    toside.sys
    viaide.sys
    intelide.sys
    pcmcia.sys
    MountMgr.sys
    ftdisk.sys
    dmload.sys
    dmio.sys
    PartMgr.sys
    ACPIEC.sys
    \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
    VolSnap.sys
    cpqarray.sys
    \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
    atapi.sys
    iaStor.sys
    vmscsi.sys
    aha154x.sys
    sparrow.sys
    symc810.sys
    aic78xx.sys
    dac960nt.sys
    ql10wnt.sys
    amsint.sys
    asc.sys
    asc3550.sys
    mraid35x.sys
    i2omp.sys
    ini910u.sys
    ql1240.sys
    aic78u2.sys
    symc8xx.sys
    sym_hi.sys
    sym_u3.sys
    ABP480N5.SYS
    asc3350p.sys
    cd20xrnt.sys
    ultra.sys
    adpu160m.sys
    dpti2o.sys
    ql1080.sys
    ql1280.sys
    ql12160.sys
    perc2.sys
    perc2hib.sys
    hpn.sys
    cbidf2k.sys
    dac2w2k.sys
    disk.sys
    \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    fltMgr.sys
    mfehidk.sys
    KSecDD.sys
    Ntfs.sys
    NDIS.sys
    sisagp.sys
    viaagp.sys
    ohci1394.sys
    \WINDOWS\system32\DRIVERS\1394BUS.SYS
    Mup.sys
    agp440.sys
    alim1541.sys
    amdagp.sys
    agpCPQ.sys
    hpdskflt.sys
    \SystemRoot\system32\DRIVERS\idisw2km.sys
    \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    \SystemRoot\system32\DRIVERS\kbstuff5.sys
    \SystemRoot\system32\DRIVERS\kbdclass.sys
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\DRIVERS\igxpmp32.sys
    \SystemRoot\system32\DRIVERS\HECI.sys
    \SystemRoot\system32\DRIVERS\serial.sys
    \SystemRoot\system32\DRIVERS\serenum.sys
    \SystemRoot\system32\DRIVERS\e1k5132.sys
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\NETw5x32.sys
    \SystemRoot\system32\DRIVERS\nic1394.sys
    \SystemRoot\system32\DRIVERS\sdbus.sys
    \SystemRoot\system32\DRIVERS\rimmptsk.sys
    \SystemRoot\system32\DRIVERS\rismc32.sys
    \SystemRoot\system32\DRIVERS\SMCLIB.SYS
    \SystemRoot\system32\DRIVERS\IFXTPM.SYS
    \SystemRoot\system32\DRIVERS\parport.sys
    \SystemRoot\system32\DRIVERS\i8042prt.sys
    \SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
    \SystemRoot\system32\DRIVERS\WDFLDR.SYS
    \SystemRoot\system32\DRIVERS\Wdf01000.sys
    \SystemRoot\system32\drivers\mfeavfk.sys
    \SystemRoot\system32\DRIVERS\imapi.sys
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\system32\DRIVERS\redbook.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\DRIVERS\Impcd.sys
    \SystemRoot\system32\DRIVERS\Accelerometer.sys
    \SystemRoot\system32\DRIVERS\wmiacpi.sys
    \SystemRoot\system32\DRIVERS\CmBatt.sys
    \SystemRoot\system32\DRIVERS\dsNcAdpt.sys
    \SystemRoot\system32\DRIVERS\audstub.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\DRIVERS\psched.sys
    \SystemRoot\system32\DRIVERS\msgpc.sys
    \SystemRoot\system32\DRIVERS\ptilink.sys
    \SystemRoot\system32\DRIVERS\raspti.sys
    \SystemRoot\system32\DRIVERS\rdpdr.sys
    \SystemRoot\system32\DRIVERS\termdd.sys
    \SystemRoot\system32\DRIVERS\swenum.sys
    \SystemRoot\system32\DRIVERS\update.sys
    \SystemRoot\system32\DRIVERS\mssmbios.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\drivers\sthda.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\system32\drivers\AESTAud.sys
    \SystemRoot\system32\DRIVERS\AGRSM.sys
    \SystemRoot\System32\Drivers\Modem.SYS
    \SystemRoot\system32\DRIVERS\IntcDAud.sys
    \SystemRoot\System32\Drivers\i2omgmt.SYS
    \SystemRoot\System32\Drivers\Fs_Rec.SYS
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\Drivers\mnmdd.SYS
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\rasacd.sys
    \SystemRoot\system32\DRIVERS\ipsec.sys
    \SystemRoot\system32\DRIVERS\tcpip.sys
    \??\C:\WINDOWS\system32\Drivers\NEOFLTR_550_12029.SYS
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\drivers\mfetdi2k.sys
    \SystemRoot\system32\DRIVERS\arp1394.sys
    \SystemRoot\system32\drivers\mfetdik.sys
    \SystemRoot\system32\DRIVERS\netbt.sys
    \SystemRoot\System32\drivers\afd.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\System32\Drivers\Fips.SYS
    \SystemRoot\System32\Drivers\btwusb.sys
    \SystemRoot\system32\DRIVERS\snp2uvc.sys
    \SystemRoot\system32\DRIVERS\STREAM.SYS
    \SystemRoot\system32\DRIVERS\sncduvc.SYS
    \SystemRoot\System32\Drivers\Cdfs.SYS
    \SystemRoot\System32\Drivers\dump_iaStor.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\System32\watchdog.sys
    \SystemRoot\System32\drivers\dxg.sys
    \SystemRoot\System32\drivers\dxgthk.sys
    \SystemRoot\System32\igxpgd32.dll
    \SystemRoot\System32\igxprd32.dll
    \SystemRoot\System32\igxpdv32.DLL
    \SystemRoot\System32\igxpdx32.DLL
    \SystemRoot\System32\ATMFD.DLL
    \SystemRoot\system32\DRIVERS\ndisuio.sys
    \SystemRoot\system32\drivers\wdmaud.sys
    \SystemRoot\system32\drivers\sysaudio.sys
    \SystemRoot\system32\DRIVERS\mrxdav.sys
    \SystemRoot\system32\DRIVERS\srv.sys
    \SystemRoot\system32\drivers\mfeapfk.sys
    \SystemRoot\system32\drivers\mfebopk.sys
    \SystemRoot\System32\Drivers\TDTCP.SYS
    \SystemRoot\System32\Drivers\RDPWD.SYS
    \??\C:\WINDOWS\system32\CCM\prepdrv.sys
    \SystemRoot\system32\DRIVERS\asyncmac.sys
    \SystemRoot\system32\drivers\kmixer.sys
    \??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
    \??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
    \WINDOWS\system32\ntdll.dll
    ----------- End -----------
    Done!
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xffffffff8aa17ab8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xffffffff8a8dc028
    Lower Device Driver Name: \Driver\iaStor\
    <<<2>>>
    Device number: 0, partition: 1
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xffffffff8aa17ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8aa17890, DeviceName: Unknown, DriverName: \Driver\PartMgr\
    DevicePointer: 0xffffffff8aa17ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff8a8da558, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
    DevicePointer: 0xffffffff8a94ab00, DeviceName: \Device\000000be\, DriverName: \Driver\ACPI\
    DevicePointer: 0xffffffff8a8dc028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0x0, 0x0, 0x0
    Lower DeviceData: 0x0, 0x0, 0x0
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    <<<2>>>
    Device number: 0, partition: 1
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning drivers directory: C:\WINDOWS\system32\drivers...
    <<<2>>>
    Device number: 0, partition: 1
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: F3AE614F
    Partition information:
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 16065 Numsec = 219769200
    Partition file system is NTFS
    Partition is bootable
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 219785265 Numsec = 94028445
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 313813710 Numsec = 174578355
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0 Numsec = 0
    Disk Size: 250059350016 bytes
    Sector size: 512 bytes
    Scanning physical sectors of unpartitioned space on drive 0 (1-16064-488377168-488397168)...
    Done!
    Scan finished
    =======================================

    Removal queue found; removal started
    Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
    Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\bootstrap_0_0_16065_i.mbam...
    Removing c:\documents and settings\all users\application data\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
    Removal finished
     
  7. Broni

    Broni Malware Annihilator Posts: 47,156   +264

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  8. Jezmond

    Jezmond TS Rookie Topic Starter

    Broni - Really appreciate your help but think we may have reached an impasse. My machine is a work machine which is so locked down that I was unable to set a restore point and am now unable to switch off my mcaffee. I am able download .exe programmes but don't have full control of my machine. Let me know what you think.
     
  9. Broni

    Broni Malware Annihilator Posts: 47,156   +264

    Do you have permission from your IT people to work on this computer?
    If so...

    Skip restore point creation and run Combofix from safe mode.
    You don't have to worry about McAfee there.
    If Combofix issues any warning disregard it.
     
  10. Jezmond

    Jezmond TS Rookie Topic Starter

    Not really supposed to be 'fixing' my machine but 2 issues. First I'm stuck at home following a small operation and can only remote access which is no good for IT to remote on to my machine and fix issues. Second - in the past they have just reimaged my machine whithout enabling me to save my files - so not keen on that option

    Hence trying to 'illegally' recover my machine myself

    If I copy my local files to a thumb drive can I check they are not infected? If so I could just do this and let IT reimage my machine

    Slightly concerned by new error message at startup 'McAfee Agent' The feature you are trying to use is on a network resource that is unavailable. and its looking for 'MFEagent.msi' and looking here: C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\

    Thoughts?
     
  11. Jezmond

    Jezmond TS Rookie Topic Starter

    I can close it down in Task Manager and machine then appears to run normally
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,156   +264

    That would be the best and legal option.
    Save your files to a flash drive and when they reimage your computer...
    Install Panda USB Vaccine, or BitDefender’s USB Immunizer on your computer to protect it from any infected USB device.
    Then you're safe plug the drive in and scan it with your AV program.
     


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