TechSpot

'Malwarebytes has stopped working' ...

Inactive
By emcee47
Jun 14, 2014
  1. Have been using Malwarebytes free version for years and have been thoroughly satisfied with it.
    However, recently I have been getting an error message on trying to start a scan: 'Malwarebytes has stopped working - Windows will close the program and notify you if we find a solution...'
    After days of getting this message repeated, I assumed it may be connected to my new AV (Bit Defender) clashing with the free version.
    So...valuing Malwarebytes as highly as I do, I bit the bullet and ordered the Premium version. You know what's coming next:- the problem is still there!!!
    I have tried deactivating Bit Defender whilst Malwarebytes attempts to scan but no change.
    Help please!
     
  2. Broni

    Broni Malware Annihilator Posts: 47,704   +268

    Since you have paid version I suggest you call them.
     
  3. emcee47

    emcee47 TS Rookie Topic Starter Posts: 75

    Thanks Broni. They did come back and I have done a clean up and reloaded at their suggestion, but still have the problem! And of course, they take so darned long to answer each time. Hence the post here.
     
  4. Broni

    Broni Malware Annihilator Posts: 47,704   +268

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.


    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  5. emcee47

    emcee47 TS Rookie Topic Starter Posts: 75

    Malwarebytes Anti-Malware

    www.malwarebytes.org



    Protection, 28/06/2014 08:40:11, SYSTEM, MARK-HP, Protection, Malware Protection, Starting,

    Protection, 28/06/2014 08:40:11, SYSTEM, MARK-HP, Protection, Malware Protection, Started,

    Protection, 28/06/2014 08:40:11, SYSTEM, MARK-HP, Protection, Malicious Website Protection, Starting,

    Protection, 28/06/2014 08:40:38, SYSTEM, MARK-HP, Protection, Malicious Website Protection, Started,


    (end)


    Malwarebytes Anti-Malware

    www.malwarebytes.org





    DDS (Ver_2012-11-20.01) - NTFS_AMD64

    Internet Explorer: 11.0.9600.17126 BrowserJavaVersion: 10.45.2

    Run by Mark at 13:18:58 on 2014-06-28

    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3689.1379 [GMT 1:00]

    .

    AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}

    SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}

    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    FW: Bitdefender Firewall *Enabled* {A23392FD-84B9-F933-2C71-81E751F6EF46}

    .

    ============== Running Processes ===============

    .

    C:\Windows\system32\lsm.exe

    C:\Windows\system32\svchost.exe -k DcomLaunch

    C:\Program Files\Bitdefender\Bitdefender\vsserv.exe

    C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE

    C:\Windows\system32\svchost.exe -k RPCSS

    C:\Windows\system32\atiesrxx.exe

    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

    C:\Windows\system32\svchost.exe -k LocalService

    C:\Windows\system32\svchost.exe -k netsvcs

    C:\Program Files\IDT\WDM\STacSV64.exe

    C:\Windows\system32\Hpservice.exe

    C:\Program Files\HitmanPro\hmpsched.exe

    C:\Windows\system32\svchost.exe -k NetworkService

    C:\Windows\system32\WLANExt.exe

    C:\Windows\System32\spoolsv.exe

    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    C:\Program Files\IDT\WDM\AESTSr64.exe

    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\system32\atieclxx.exe

    C:\Windows\system32\taskhost.exe

    C:\Program Files (x86)\Orange\Internet Everywhere\{67580aca-225d-4da4-85a4-edde2909b5aa}\BEWConfigSrv.exe

    C:\Windows\system32\taskeng.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Bonjour\mDNSResponder.exe

    C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

    C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe

    C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe

    C:\Windows\SysWOW64\ezSharedSvcHost.exe

    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

    C:\Program Files (x86)\Hp\Common\HPSupportSolutionsFrameworkService.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

    C:\Program Files\Bitdefender\Bitdefender\bdagent.exe

    C:\Program Files (x86)\Knowhow Cloud\KnowhowCloud.exe

    C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe

    C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe

    C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe

    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe

    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

    C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\ServiceManager.exe

    C:\Windows\system32\svchost.exe -k imgsvc

    C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

    C:\Program Files\Bitdefender\Bitdefender SafeBox\safeboxservice.exe

    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

    C:\Program Files (x86)\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

    C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    C:\Windows\system32\SearchIndexer.exe

    C:\Windows\system32\svchost.exe -k bthsvcs

    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

    C:\Program Files\Windows Media Player\wmpnetwk.exe

    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

    C:\Windows\System32\svchost.exe -k LocalServicePeerNet

    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_14_0_0_125.exe

    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_14_0_0_125.exe

    C:\Windows\System32\svchost.exe -k secsvcs

    C:\Windows\system32\svchost.exe -k SDRSVC

    C:\Program Files (x86)\Microsoft Office\Office10\WINWORD.EXE

    C:\Windows\splwow64.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

    C:\Program Files (x86)\Microsoft Office\Office10\MSPUB.EXE

    C:\Program Files (x86)\Adobe\Photoshop CS\Photoshop.exe

    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe

    C:\Program Files\Windows NT\Accessories\wordpad.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Windows\system32\wbem\wmiprvse.exe

    C:\Windows\System32\cscript.exe

    .

    ============== Pseudo HJT Report ===============

    .

    uStart Page = about:blank

    uSearch Bar = Preserve

    mStart Page = hxxp://mysearch.sweetpacks.com/?src=10&st=12&I=48&did=10977&ppd=na&barid=92546452682460972

    BHO: Bitdefender Wallet: {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender\Antispam32\pmbxie.dll

    BHO: Zonealarm Helper Object: {2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C} -

    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

    TB: ZoneAlarm Security Toolbar: {438FAE3E-BDEF-44D3-AB8B-0C7C8350DF59} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.22.0\zonealarmTlbr.dll

    uRun: [Livedrive] "C:\Program Files (x86)\Knowhow Cloud\KnowhowCloud.exe"

    uRun: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"

    uRun: [Bitdefender Wallet Application Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"

    uRun: [Bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard

    dRun: [Bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"

    dRun: [Bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard

    dRun: [Bitdefender Wallet Application Agent] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"

    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

    mPolicies-Explorer: NoActiveDesktop = dword:1

    mPolicies-Explorer: NoActiveDesktopChanges = dword:1

    mPolicies-Explorer: EnableShellExecuteHooks = dword:1

    mPolicies-Explorer: NoDriveTypeAutoRun = dword:255

    mPolicies-Explorer: NoDriveAutoRun = dword:67108863

    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

    mPolicies-System: ConsentPromptBehaviorUser = dword:3

    mPolicies-System: EnableUIADesktopToggle = dword:0

    IE: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X7\Programs\WPLauncher.hta

    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

    IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

    TCP: NameServer = 194.168.4.100 194.168.8.100

    TCP: Interfaces\{1DC57AC7-C147-4CD1-9EC7-B3AA209AA416} : DHCPNameServer = 194.168.4.100 194.168.8.100

    TCP: Interfaces\{1DC57AC7-C147-4CD1-9EC7-B3AA209AA416}\244584572633D21553E4A4 : DHCPNameServer = 192.168.1.254

    TCP: Interfaces\{1DC57AC7-C147-4CD1-9EC7-B3AA209AA416}\244584F6D65684572623D293257373 : DHCPNameServer = 192.168.1.254

    TCP: Interfaces\{1DC57AC7-C147-4CD1-9EC7-B3AA209AA416}\35B4955313441364 : DHCPNameServer = 192.168.0.1

    TCP: Interfaces\{1DC57AC7-C147-4CD1-9EC7-B3AA209AA416}\374756779656 : DHCPNameServer = 192.168.0.1

    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

    AppInit_DLLs= 0

    SSODL: WebCheck - <orphaned>

    SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

    STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll

    LSA: Notification Packages = scecli C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll

    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

    mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn

    x64-BHO: ExplorerWnd Helper: {10921475-03CE-4E04-90CE-E2E7EF20C814} -

    x64-BHO: Bitdefender Wallet : {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender\pmbxie.dll

    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

    x64-Run: [Bdagent] "C:\Program Files\Bitdefender\Bitdefender\bdagent.exe"

    x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

    x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll

    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

    x64-SSODL: WebCheck - <orphaned>

    x64-SSODL: EldosMountNotificator - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

    x64-STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll

    .

    ================= FIREFOX ===================

    .

    FF - ProfilePath - C:\Users\Mark\AppData\Roaming\Mozilla\Firefox\Profiles\kf8p5p7h.default-1403005205455\

    FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll

    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll

    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll

    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll

    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_125.dll

    .

    ============= SERVICES / DRIVERS ===============

    .

    R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-16 79488]

    R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-16 40064]

    R0 avc3;avc3;C:\Windows\System32\drivers\avc3.sys [2014-6-17 893440]

    R0 gzflt;gzflt;C:\Windows\System32\drivers\gzflt.sys [2014-6-12 150256]

    R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-2-12 53488]

    R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys [2014-6-17 93600]

    R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys [2014-6-17 103504]

    R1 BDVEDISK;BDVEDISK;C:\Windows\System32\drivers\bdvedisk.sys [2014-6-17 76944]

    R1 cbfs3;cbfs3;C:\Windows\System32\drivers\cbfs3.sys [2014-2-20 352008]

    R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-12-6 89600]

    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-6-29 204288]

    R2 BEWConfigSrv;BEWConfigSrv;C:\Program Files (x86)\Orange\Internet Everywhere\{67580aca-225d-4da4-85a4-edde2909b5aa}\BEWConfigSrv.exe [2012-6-5 173008]

    R2 c2cautoupdatesvc;Skype Click to Call Updater;C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [2014-4-11 1390720]

    R2 c2cpnrsvc;Skype Click to Call PNR Service;C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [2014-4-11 1764992]

    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]

    R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-18 115216]

    R3 avchv;avchv Function Driver;C:\Windows\System32\drivers\avchv.sys [2014-6-4 261056]

    R3 avckf;avckf;C:\Windows\System32\drivers\avckf.sys [2014-6-17 635392]

    R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2011-12-6 133672]

    R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\drivers\btwampfl.sys [2011-12-6 620584]

    R3 BTWDPAN;Bluetooth Personal Area Network;C:\Windows\System32\drivers\btwdpan.sys [2011-12-6 89640]

    R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2011-12-6 39976]

    R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2012-8-3 40432]

    R3 huawei_enumerator;huawei_enumerator;C:\Windows\System32\drivers\ew_jubusenum.sys [2012-6-5 87040]

    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-6-17 25816]

    R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-6-17 122584]

    R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-6-17 63704]

    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2012-6-10 251496]

    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-6-10 685160]

    R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]

    R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]

    R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]

    R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]

    R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-12-6 53376]

    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]

    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]

    S3 bdfwfpf_pc;bdfwfpf_pc;C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf_pc.sys [2014-6-17 121928]

    S3 BDSandBox;BDSandBox;C:\Windows\System32\drivers\bdsandbox.sys [2014-6-17 82824]

    S3 esgiguard;esgiguard;C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [2014-1-7 14872]

    S3 EsgScanner;EsgScanner;C:\Windows\System32\drivers\EsgScanner.sys [2014-6-22 22704]

    S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;C:\Windows\System32\drivers\ew_hwusbdev.sys [2012-6-5 117248]

    S3 ew_usbenumfilter;huawei_CompositeFilter;C:\Windows\System32\drivers\ew_usbenumfilter.sys [2012-6-5 13952]

    S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-10-30 57840]

    S3 huawei_cdcacm;huawei_cdcacm;C:\Windows\System32\drivers\ew_jucdcacm.sys [2012-6-5 98304]

    S3 huawei_cdcecm;huawei_cdcecm;C:\Windows\System32\drivers\ew_jucdcecm.sys [2012-6-5 72192]

    S3 huawei_ext_ctrl;huawei_ext_ctrl;C:\Windows\System32\drivers\ew_juextctrl.sys [2012-6-5 28672]

    S3 jrdusbser;Modem Interface Device for Legacy Serial Communication;C:\Windows\System32\drivers\jrdusbser.sys [2013-11-18 120832]

    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2014-6-11 19456]

    S3 RTL8192cu;Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8192cu.sys [2011-2-11 848384]

    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

    S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-6-18 56832]

    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2014-6-11 30208]

    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

    S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-14 25088]

    S4 BdDesktopParental;Bitdefender Desktop Parental Control;C:\Program Files\Bitdefender\Bitdefender\bdparentalservice.exe [2014-6-17 77632]

    .

    =============== File Associations ===============

    .

    ShellExec: napster.exe: napsterplay="\" /PlayFile "%L"

    .

    =============== Created Last 30 ================

    .

    2014-06-27 07:57:50 10779000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{87647085-B5A6-4201-9DFB-84496233E5F9}\mpengine.dll

    2014-06-23 21:36:51 -------- d-----w- C:\Users\Mark\AppData\Local\Adobe

    2014-06-22 21:52:42 0 ----a-w- C:\Windows\SysWow64\shoFA36.tmp

    2014-06-22 15:28:10 22704 ----a-w- C:\Windows\System32\drivers\EsgScanner.sys

    2014-06-22 15:27:49 110080 ----a-r- C:\Users\Mark\AppData\Roaming\Microsoft\Installer\{ACF5FE1B-3772-4068-8B87-2D2A6EFD0A05}\IconF7A21AF7.exe

    2014-06-22 15:27:49 110080 ----a-r- C:\Users\Mark\AppData\Roaming\Microsoft\Installer\{ACF5FE1B-3772-4068-8B87-2D2A6EFD0A05}\IconD7F16134.exe

    2014-06-22 15:27:49 110080 ----a-r- C:\Users\Mark\AppData\Roaming\Microsoft\Installer\{ACF5FE1B-3772-4068-8B87-2D2A6EFD0A05}\Icon1226A4C5.exe

    2014-06-22 15:27:46 -------- d-----w- C:\sh4ldr

    2014-06-22 15:27:46 -------- d-----w- C:\Program Files\Enigma Software Group

    2014-06-22 15:26:11 -------- d-----w- C:\Windows\ACF5FE1B377240688B872D2A6EFD0A05.TMP

    2014-06-22 15:26:05 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard

    2014-06-22 09:50:38 -------- d-----w- C:\ProgramData\McAfee Security Scan

    2014-06-20 21:35:37 -------- d-----w- C:\Program Files\iTunes

    2014-06-18 20:56:37 712552 ------w-C:\Windows\System32\HPDiscoPMB011.dll

    2014-06-18 20:01:20 6574592 ----a-w- C:\Windows\System32\mstscax.dll

    2014-06-18 20:01:20 5694464 ----a-w- C:\Windows\SysWow64\mstscax.dll

    2014-06-18 13:42:49 792576 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll

    2014-06-18 13:42:49 1030144 ----a-w- C:\Windows\System32\TSWorkspace.dll

    2014-06-17 22:25:57 76944 ----a-w- C:\Windows\System32\drivers\bdvedisk.sys

    2014-06-17 22:25:53 93600 ----a-w- C:\Windows\System32\drivers\BdfNdisf6.sys

    2014-06-17 22:25:53 82824 ----a-w- C:\Windows\System32\drivers\bdsandbox.sys

    2014-06-17 22:25:33 893440 ----a-w- C:\Windows\System32\drivers\avc3.sys

    2014-06-17 22:25:33 635392 ----a-w- C:\Windows\System32\drivers\avckf.sys

    2014-06-17 22:24:38 3271472 ---ha-w- C:\bdr-bz02

    2014-06-17 22:19:40 389240 ----a-w- C:\Windows\System32\drivers\trufos.sys

    2014-06-17 18:48:17 -------- d-----w- C:\Program Files\Common Files\Lavasoft

    2014-06-17 18:21:42 5718 ---ha-w- C:\aaw7boot.cmd

    2014-06-17 15:14:25 95024 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys

    2014-06-17 11:45:22 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys

    2014-06-17 11:44:59 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

    2014-06-17 11:44:59 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys

    2014-06-17 11:44:59 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys

    2014-06-17 08:42:05 3178496 ----a-w- C:\Windows\System32\rdpcorets.dll

    2014-06-17 08:42:05 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll

    2014-06-16 19:30:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware

    2014-06-12 20:21:41 -------- d-----w- C:\Users\Mark\AppData\Roaming\Bitdefender

    2014-06-12 20:16:00 -------- d-----w- C:\ProgramData\Bitdefender

    2014-06-12 20:15:59 150256 ----a-w- C:\Windows\System32\drivers\gzflt.sys

    2014-06-12 20:15:58 -------- d-----w- C:\Program Files\Bitdefender

    2014-06-12 20:15:13 -------- d-----w- C:\Program Files\Common Files\Bitdefender

    2014-06-12 20:15:07 -------- d-----w- C:\Program Files (x86)\Common Files\Bitdefender

    2014-06-12 15:56:37 -------- d-----w- C:\Program Files (x86)\IncrediMail

    2014-06-12 15:50:48 -------- d-----w- C:\Windows\System32\ljkb

    2014-06-12 15:50:47 -------- d-----w- C:\Windows\SysWow64\jmdp

    2014-06-12 15:50:41 -------- d-----w- C:\Windows\SysWow64\ARFC

    2014-06-12 15:50:40 34304 ----a-w- C:\Windows\System32\ImHttpComm.dll

    2014-06-12 15:50:40 -------- d-----w- C:\Windows\SysWow64\WNLT

    2014-06-11 08:20:38 30208 ----a-w- C:\Windows\System32\drivers\TsUsbGD.sys

    2014-06-11 08:20:38 19456 ----a-w- C:\Windows\System32\drivers\rdpvideominiport.sys

    2014-06-11 08:20:35 243200 ----a-w- C:\Windows\System32\rdpudd.dll

    2014-06-11 08:20:35 228864 ----a-w- C:\Windows\System32\rdpendp_winip.dll

    2014-06-11 08:20:35 192000 ----a-w- C:\Windows\SysWow64\rdpendp_winip.dll

    2014-06-11 08:12:38 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

    2014-06-11 08:12:38 366592 ----a-w- C:\Windows\System32\qdvd.dll

    2014-06-11 07:42:11 506368 ----a-w- C:\Windows\System32\aepdu.dll

    2014-06-11 07:42:10 424448 ----a-w- C:\Windows\System32\aeinv.dll

    2014-06-11 07:40:59 871936 ----a-w- C:\Program Files\Internet Explorer\iedvtool.dll

    2014-06-11 07:40:59 2266112 ----a-w- C:\Windows\System32\wininet.dll

    2014-06-11 07:40:58 977408 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll

    2014-06-11 07:40:58 359936 ----a-w- C:\Program Files\Internet Explorer\IEShims.dll

    2014-06-11 07:40:58 293080 ----a-w- C:\Program Files\Internet Explorer\sqmapi.dll

    2014-06-11 07:40:57 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe

    2014-06-11 07:37:32 2002432 ----a-w- C:\Windows\System32\msxml6.dll

    2014-06-11 07:37:32 1882112 ----a-w- C:\Windows\System32\msxml3.dll

    2014-06-11 07:37:32 1389056 ----a-w- C:\Windows\SysWow64\msxml6.dll

    2014-06-11 07:37:31 2048 ----a-w- C:\Windows\SysWow64\msxml6r.dll

    2014-06-11 07:37:31 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll

    2014-06-11 07:37:31 2048 ----a-w- C:\Windows\System32\msxml6r.dll

    2014-06-11 07:37:31 2048 ----a-w- C:\Windows\System32\msxml3r.dll

    2014-06-11 07:37:31 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll

    2014-06-11 07:37:15 801280 ----a-w- C:\Windows\System32\usp10.dll

    2014-06-11 07:37:15 626688 ----a-w- C:\Windows\SysWow64\usp10.dll

    2014-06-11 07:36:52 288192 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

    2014-06-11 07:36:52 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

    2014-06-08 10:25:32 -------- d-----w- C:\ProgramData\Protexis

    2014-06-08 07:36:08 -------- d-----w- C:\Program Files (x86)\Common Files\Corel

    2014-06-08 07:36:07 -------- d-----w- C:\ProgramData\Corel

    2014-06-08 07:35:53 -------- d-----w- C:\ProgramData\Borland

    2014-06-08 07:32:26 -------- d-----w- C:\ProgramData\WordPerfect Office X7

    2014-06-04 12:14:38 -------- d-----w- C:\ProgramData\BDLogging

    2014-06-04 12:14:23 74512 ----a-w- C:\Windows\SysWow64\bdsandboxuiskin32.dll

    2014-06-04 12:14:23 511328 ----a-w- C:\Windows\capicom.dll

    2014-06-04 12:14:11 261056 ----a-w- C:\Windows\System32\drivers\avchv.sys

    2014-06-04 12:12:39 3271472 ---ha-w- C:\bdr-bz01

    2014-06-04 12:06:37 84848 ----a-w- C:\Windows\System32\BDSandBoxUISkin.dll

    2014-06-04 12:06:37 74512 ----a-w- C:\Windows\System32\bdsandboxuiskin32.dll

    2014-06-04 12:06:37 34384 ----a-w- C:\Windows\System32\BDSandBoxUH.dll

    2014-06-01 22:39:04 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin

    .

    ==================== Find3M ====================

    .

    2014-06-22 09:50:30 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

    2014-06-22 09:50:30 699056 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

    2014-05-30 10:02:37 2724864 ----a-w- C:\Windows\System32\mshtml.tlb

    2014-05-30 10:02:09 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll

    2014-05-30 09:39:43 548352 ----a-w- C:\Windows\System32\vbscript.dll

    2014-05-30 09:39:23 66048 ----a-w- C:\Windows\System32\iesetup.dll

    2014-05-30 09:38:29 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll

    2014-05-30 09:21:23 139264 ----a-w- C:\Windows\System32\ieUnatt.exe

    2014-05-30 09:21:05 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe

    2014-05-30 09:20:36 752640 ----a-w- C:\Windows\System32\jscript9diag.dll

    2014-05-30 09:08:22 5782528 ----a-w- C:\Windows\System32\jscript9.dll

    2014-05-30 09:02:39 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb

    2014-05-30 08:55:36 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll

    2014-05-30 08:44:28 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll

    2014-05-30 08:43:06 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll

    2014-05-30 08:42:16 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll

    2014-05-30 08:28:33 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

    2014-05-30 08:27:56 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll

    2014-05-30 08:24:19 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll

    2014-05-30 08:23:22 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl

    2014-05-30 08:10:46 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll

    2014-05-30 07:56:50 4244992 ----a-w- C:\Windows\SysWow64\jscript9.dll

    2014-05-30 07:50:09 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll

    2014-05-30 07:49:38 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

    2014-05-30 07:21:10 1790976 ----a-w- C:\Windows\SysWow64\wininet.dll

    2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

    2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

    2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll

    2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll

    2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll

    2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll

    2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe

    2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

    2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

    2014-04-09 13:13:00 489064 ----a-w- C:\SecurityScanner.dll

    2014-03-31 08:35:08 270496 ------w-C:\Windows\System32\MpSigStub.exe

    .

    ============= FINISH: 13:23:23.45 ===============


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

    IF REQUESTED, ZIP IT UP & ATTACH IT

    .

    DDS (Ver_2012-11-20.01)

    .

    Microsoft Windows 7 Home Premium

    Boot Device: \Device\HarddiskVolume1

    Install Date: 02/02/2012 19:40:38

    System Uptime: 28/06/2014 09:57:09 (4 hours ago)

    .

    Motherboard: Hewlett-Packard | | 3387

    Processor: AMD E-450 APU with Radeon(tm) HD Graphics | Socket FT1 | 1320/100mhz

    .

    ==== Disk Partitions =========================

    .

    C: is FIXED (NTFS) - 272 GiB total, 183.294 GiB free.

    D: is FIXED (NTFS) - 22 GiB total, 2.31 GiB free.

    E: is FIXED (FAT32) - 4 GiB total, 1.078 GiB free.

    .

    ==== Disabled Device Manager Items =============

    .

    ==== System Restore Points ===================

    .

    RP640: 22/06/2014 08:58:53 - Windows Update

    RP641: 22/06/2014 16:26:23 - Installed SpyHunter

    RP642: 27/06/2014 08:53:42 - Windows Update

    .

    ==== Installed Programs ======================

    .

    7-Zip 4.65

    A-PDF To Image

    Adobe Flash Player 13 ActiveX

    Adobe Flash Player 14 Plugin

    Adobe Photoshop 6.0

    Adobe Photoshop CS

    Adobe Reader XI (11.0.07)

    Adobe Shockwave Player 12.0

    Adobe SVG Viewer

    AMD APP SDK Runtime

    AMD Media Foundation Decoders

    AMD VISION Engine Control Center

    Apple Application Support

    Apple Mobile Device Support

    Apple Software Update

    ATI Catalyst Install Manager

    Avira SearchFree Toolbar

    Bejeweled 3

    Bitdefender Total Security

    Blackhawk Striker 2

    Bonjour

    Broadcom 802.11 Wireless LAN Adapter

    Broadcom Bluetooth Software

    Broadcom InConcert Maestro

    Catalyst Control Center - Branding

    Catalyst Control Center Graphics Previews Common

    Catalyst Control Center InstallProxy

    Catalyst Control Center Localization All

    ccc-utility64

    CCC Help Chinese Standard

    CCC Help Chinese Traditional

    CCC Help Czech

    CCC Help Danish

    CCC Help Dutch

    CCC Help English

    CCC Help Finnish

    CCC Help French

    CCC Help German

    CCC Help Greek

    CCC Help Hungarian

    CCC Help Italian

    CCC Help Japanese

    CCC Help Korean

    CCC Help Norwegian

    CCC Help Polish

    CCC Help Portuguese

    CCC Help Russian

    CCC Help Spanish

    CCC Help Swedish

    CCC Help Thai

    CCC Help Turkish

    CCleaner

    Chuzzle Deluxe

    Compatibility Pack for the 2007 Office system

    Cradle of Rome 2

    CyberLink YouCam

    D3DX10

    Dora's World Adventure

    Double Agent

    ErrorEND

    ESU for Microsoft Windows 7 SP1

    Evernote v. 4.2.3

    Farm Frenzy

    Farmscapes

    FATE

    Final Drive Fury

    Google Chrome

    Google Update Helper

    GPL Ghostscript 8.71

    HitmanPro 3.7

    Hoyle Card Games

    HP 3D DriveGuard

    HP Auto

    HP Client Services

    HP CoolSense

    HP Customer Experience Enhancements

    HP Deskjet 3520 series Basic Device Software

    HP Documentation

    HP Games

    HP Launch Box

    HP Memories Disc

    HP On Screen Display

    HP Photo and Imaging 2.0 - All-in-One

    HP Photo and Imaging 2.0 - All-in-One Drivers

    HP Power Manager

    HP Quick Launch

    HP QuickWeb

    HP Recovery Manager

    HP Security Assistant

    HP Setup

    HP Setup Manager

    HP Software Framework

    HP Support Solutions Framework

    HSPA USB MODEM

    iCloud

    IDT Audio

    IncrediMail

    IncrediMail 2.5

    Internet Everywhere

    iTunes

    Java 7 Update 45

    Java Auto Updater

    JavaFX 2.1.1

    Jewel Match 3

    Jewel Quest Mysteries: The Seventh Gate Collector's Edition

    John Deere Drive Green

    join.me

    Junk Mail filter update

    Knowhow Cloud

    Letters from Nowhere 2

    Luxor HD

    Mah Jong Medley

    Malwarebytes Anti-Malware version 2.0.2.1012

    Microsoft .NET Framework 4.5.1

    Microsoft Application Error Reporting

    Microsoft Office Click-to-Run 2010

    Microsoft Office Excel Viewer

    Microsoft Office Starter 2010 - English

    Microsoft Office Word Viewer 2003

    Microsoft Office XP Media Content

    Microsoft Office XP Professional

    Microsoft OneDrive

    Microsoft PowerPoint Viewer

    Microsoft Publisher 2002

    Microsoft Silverlight

    Microsoft SQL Server 2005 Compact Edition [ENU]

    Microsoft Visual C++ 2005 Redistributable

    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106

    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106

    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106

    MioMore Desktop 2008

    Movie Maker

    Mozilla Firefox 30.0 (x86 en-GB)

    Mozilla Maintenance Service

    Mozilla Thunderbird 11.0 (x86 en-GB)

    MSVC90_x64

    MSVC90_x86

    MSVCRT

    MSVCRT_amd64

    MSVCRT110

    MSVCRT110_amd64

    MSXML 4.0 SP3 Parser

    MSXML 4.0 SP3 Parser (KB2758694)

    Napster

    Napster Burn Engine

    Nokia Connectivity Cable Driver

    Nokia PC Suite

    Nokia Software Updater

    novaPDF Lite Desktop 7.6 printer

    novaPDF Professional Desktop 7.5 printer

    office Convert Pdf to Jpg Jpeg Tiff Free 6.5

    opensource

    OpenVPN 2.2.2

    PC Connectivity Solution

    Penguins!

    Photo Common

    Photo Gallery

    Photo Notifier and Animation Creator

    Plants vs. Zombies - Game of the Year

    PlayReady PC Runtime x86

    Poker Superstars III

    Polar Bowler

    Polar Golfer

    QuickTime 7

    Realtek Ethernet Controller Driver

    Realtek USB 2.0 Card Reader

    Revo Uninstaller 1.95

    RollerCoaster Tycoon 3: Platinum

    Scribus 1.4.3 (64bit)

    Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)

    Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)

    Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)

    Skype Click to Call

    Skype™ 6.16

    SpyHunter

    swMSM

    Synaptics TouchPad Driver

    The Treasures of Mystery Island: The Ghost Ship

    Torchlight

    Update Installer for WildTangent Games App

    Virtual Villagers 4 - The Tree of Life

    VIS

    Visual C++ 2008 x86 Runtime - (v9.0.30729)

    Visual C++ 2008 x86 Runtime - v9.0.30729.01

    Visual Studio 2008 x64 Redistributables

    VLC media player 2.1.0

    Vodafone Mobile Connect Lite

    WildTangent Games App (HP Games)

    Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)

    Windows Driver Package - Nokia Modem (02/25/2011 4.7)

    Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9)

    Windows Driver Package - Nokia pccsmcfd LegacyDriver (05/31/2012 7.1.2.0)

    Windows Live Communications Platform

    Windows Live Essentials

    Windows Live Family Safety

    Windows Live ID Sign-in Assistant

    Windows Live Installer

    Windows Live Mail

    Windows Live Messenger

    Windows Live MIME IFilter

    Windows Live Photo Common

    Windows Live PIMT Platform

    Windows Live SOXE

    Windows Live SOXE Definitions

    Windows Live UX Platform

    Windows Live UX Platform Language Pack

    Windows Live Writer

    Windows Live Writer Resources

    Windows Mobile Device Updater Component

    WordPerfect Office IFilter 32-bit

    WordPerfect Office IFilter 64-bit

    ZoneAlarm Security Toolbar

    Zuma's Revenge

    Zune

    Zune Language Pack (CHS)

    Zune Language Pack (CHT)

    Zune Language Pack (CSY)

    Zune Language Pack (DAN)

    Zune Language Pack (DEU)

    Zune Language Pack (ELL)

    Zune Language Pack (ESP)

    Zune Language Pack (FIN)

    Zune Language Pack (FRA)

    Zune Language Pack (HUN)

    Zune Language Pack (IND)

    Zune Language Pack (ITA)

    Zune Language Pack (JPN)

    Zune Language Pack (KOR)

    Zune Language Pack (MSL)

    Zune Language Pack (NLD)

    Zune Language Pack (NOR)

    Zune Language Pack (PLK)

    Zune Language Pack (PTB)

    Zune Language Pack (PTG)

    Zune Language Pack (RUS)

    Zune Language Pack (SVE)

    .

    ==== Event Viewer Messages From Past Week ========

    .

    28/06/2014 12:44:53, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

    .

    ==== End Of File ===========================
     
  6. Broni

    Broni Malware Annihilator Posts: 47,704   +268

    Make sure you use Notepad not any other text editor to open logs.

    [​IMG] Download RogueKiller from one of the following links and save it to your Desktop:

    Link 1
    Link 2

    • Close all the running programs
    • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
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