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McAfee Enterprise 8.5 AV - shstat.exe 50% cpu, systray AV menu frozen

By lewekleonek
Feb 19, 2007
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  1. It does not happen all them time but once in a while when I right click on McAfee Enterprise Anti-virus system tray icon the menu comes up but it's frozen.
    At this point I notice that shstat.exe is using 50% cpu. Killing shstat.exe does not help.
    All windows menus are screwed up. They don't seem to come up at all. Only running cursor over them makes the menu items appear.
    Has anyone run into a similar problem?
  2. LNCPapa

    LNCPapa TS Special Forces Posts: 4,291   +263

    I use 8.5, but I've never seen the problem you're having. Have you patched?
  3. lewekleonek

    lewekleonek Newcomer, in training Topic Starter Posts: 59

    Is there a patch already? What level?
  4. pferro

    pferro Newcomer, in training

    I have also this problem.
    Did anyone found a solution yet ?

    Thanks.
  5. salle

    salle Newcomer, in training

    Hello!

    It took me a full working day to find an answer to this problem, but here it is:

    Disabling Nview Desktop Manager should resolve this problem. If your computers do have it, I can recommend disabling it!

    Note, the computer I had the problem with didn't have Nvidia Geforce GO 6600, but a Quadro NVS 110 instead, but still it works now!

    As this is the first post i make in these forums, i can't paste the link :( but below you can copy/paste it.

    knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=615066&sliceId=SAL_Public&dialogID=25634113&stateId=1%200%2025628608

    just put h t t p s : / / in front of the address and it should do the trick!
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