I don't know where my windows media player went like it vanished out of my computer. Looked at program list only have a hotfix update listed. Got a screen the day before that I never saw before it said that if there is a hardware problem contact microsoft. I haven't used the player lately . Could not shut down windows so had to shut computer manually. That seems to be the only problem not finding the media player have drivers from dell am running xp pro any ideas what could have happened would be appreciated. Thanks.