Hi, I am having a problem opening my e-mails once I get into Outlook 2007, launching software once I download them, and accessing internet explorer (can't navigate anything in it once I open it). Also when I try to shut my system down, I cannot. It stays open. Once I turn my computer on, it comes to the blue welcome page and does not advance until I do a "control, alt, delete" for several times, then it shows my background for a while. All microsoft icons for "words and powerpoint" arenot showing. Can anyone help me with this? Thanks in advance for your help.