Microsoft word has decided to self destruct + now needs to close...

[tokyo-joe]

Okay, minor but thoroughly infuriating problem - when working in Word for the last few months it has regularly (sometimes once an hour or more) been giving me that looney box 'Microsoft has encountered a problem and has to close - do you wish to send an error report?' It'd obviously be better if it said 'do you wish to destroy all known traces of Microsoft in the universe?' because that's how I feel on losing data if I've forgotten to save for 5 lousy minutes.

Whether Microsoft will ever create anything that actually works is beside the point, but has anyone else had these problems and actually solved them? Any thoughts?

Cheers,
Joe

 

[Nodsu]

Go to officeupdate.microsoft.com and update your Office?

Also, does it die on certain actions or just in the middle of typing?

 

[tokyo-joe]

Thanks for the reply - not sure if I can get that office update as don't have my registration number in Japan - very stupid I know.

When does it happen? One time it was after minimising + nothing going on with the doc. Other times when trying cut and paste, yet more times when typing or minding my own business.

Thanks again.

 

[DragonFury]

try uninstalling it then reinstalling it . also after u uninstall it delete the folder in program files ( make sure u saved all ur documents from there first )

 

[tokyo-joe]

Ahh that sounds good... perhaps I should delete it forever and use open office? The problem with the uninstall is that I have the disk but not the original number. Tried it after my laptop crashed + after reinstalling it doesn't work without the number (hence I use open office on laptop now). Perhaps if I pleaded my case to Microso$t?

 

[Nodsu]

You don't need the serial # for Office to update it (that would be just silly - imagine updating Office in a company with 10 000 users - (unless it's Office 97 i think)). You do need the Office CD or at least the install files unless it's Office XP or later.

 

[tokyo-joe]

Nodsu, thanks for office update idea - I did get some of the way and they let me download some security patches / updates but access was denied after several downloads due to lack of disk. Too early to tell whether it's made any difference but thanks anyway.