TechSpot

Minidump Crashes, Need Help Please...

By Draetor24
Jun 29, 2006
  1. I've been receiving this Minidump crashes for a couple months now, sometimes I get 1 a week, sometimes a couple in a day, as it's very random. I have since formatted entire HD with low-level formatting, and installed everything clean including all up to date drivers, yet I'm still getting these errors. I will post the errors and add 4 dump files I have accumulated since the reinstall.

    Stop Error 1 - Source: System Error - Event 1003 (Cat: 102)

    Error code 10000050, parameter1 f7b4ee73, parameter2 00000001, parameter3 87c62ea8, parameter4 00000000.
    Stop Error 2 - Source: System Error - Event 1003 (Cat: 102)

    Error code 000000e7, parameter1 00000001, parameter2 00000000, parameter3 00000002, parameter4 00000000.

    This 2nd stop error is the only one I was receiving before the reinstall.

    Save Dump 1 - Event 1001 -

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e7 (0x00000001, 0x00000000, 0x00000002, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062706-01.dmp.

    Save Dump 2 - Event 1001 -

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x87a1d40a, 0xa29f6408, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062906-01.dmp.

    My drivers are up to date, Windows XP is up to date, everything in the O/S environment is clean. I ran Memtest86 over night twice, and there were 0 errors. I ran Prime95 overnight and there were 0 errors.

    My specs are:

    Windows XP Pro SP2
    Asus A8R32-MVP Deluxe
    AMD Athlon 64 X2 4400+
    OCZ EL Gold GX XTC PC4000 2GB CL3-4-3-8
    ATI Radeon X1900XT 512MB
    Creative Sound Blaster X-Fi Fatal1ty FPS
    Logitech Z-5300 5.1 Speakers
    Logitech G7 Laser Cordless Mouse
    Logitech G15 Gaming Keyboard
    Western Digital 150GB SATA 10KRPM Raptor 16MB NCQ
    BenQ DW1655 DVD Burner
    Samsung 940BF 2MS LCD Panel
    Enermax Liberty 620W
    Lian-Li V-Cool PC-V1000+ Black Aluminum

    Thanks for all the help!
     
  2. Draetor24

    Draetor24 TS Rookie Topic Starter

    Just had another 2 in one day, after a long streak of a couple weeks prior. It seems the frequency of these resets are increasing.

    I really am clueless as to what could be happening. I've checked into both hardware and software faults. I do not know how to diagnose dump files though, so hoping someone can lend a hand, please.

    Here re my Save Dumps and Stop Errors from Event Viewer:


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/27/2006
    Time: 11:39:06 PM
    User: N/A
    Computer: AZEROTH
    Description:
    Error code 10000050, parameter1 f7b4ee73, parameter2 00000001, parameter3 87c62ea8, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 35303030
    0020: 50202030 6d617261 72657465 37662073
    0030: 65653462 202c3337 30303030 31303030
    0040: 3738202c 65323663 202c3861 30303030
    0050: 30303030



    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/27/2006
    Time: 11:39:25 PM
    User: N/A
    Computer: AZEROTH
    Description:
    Error code 000000e7, parameter1 00000001, parameter2 00000000, parameter3 00000002, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303020 65303030
    0020: 50202037 6d617261 72657465 30302073
    0030: 30303030 202c3130 30303030 30303030
    0040: 3030202c 30303030 202c3230 30303030
    0050: 30303030


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 6/27/2006
    Time: 11:38:48 PM
    User: N/A
    Computer: AZEROTH
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e7 (0x00000001, 0x00000000, 0x00000002, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062706-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 6/29/2006
    Time: 8:55:43 AM
    User: N/A
    Computer: AZEROTH
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x87a1d40a, 0xa29f6408, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062906-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/29/2006
    Time: 9:50:50 AM
    User: N/A
    Computer: AZEROTH
    Description:
    Error code 1000008e, parameter1 c0000005, parameter2 87a1d40a, parameter3 a29f6408, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 38303030
    0020: 50202065 6d617261 72657465 30632073
    0030: 30303030 202c3530 31613738 61303464
    0040: 3261202c 34366639 202c3830 30303030
    0050: 30303030


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 6/29/2006
    Time: 8:35:36 PM
    User: N/A
    Computer: AZEROTH
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e7 (0x00000001, 0x00000000, 0x00000002, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062906-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
     
  3. Draetor24

    Draetor24 TS Rookie Topic Starter

    Bump please. Still looking for some help.
     
  4. altheman

    altheman TS Rookie Posts: 425

    Two crashes are caused by ha20x2k.sys, which is part of Creative's sound drivers, and two would not open.

    First, make sure you are using the latest drivers, and also stress test your ram for errors using Memtest, letting it give at least 7 passes.

    Make sure your PSU can supply enough power to all the components of your system. Check using this PSU Calculator.
     
  5. Draetor24

    Draetor24 TS Rookie Topic Starter

    I'm using the X-Fi Fatality card, and have the latest drivers downloaded from their update site. I always use the latest drivers.

    When you say 7 passes on the memtest, what exactly does that mean? I've tested it overnight for 9hours and get no errors.

    My PSU is an Enermax Liberty 620W, I'll check out that utility though.

    Thanks.
     
  6. altheman

    altheman TS Rookie Posts: 425

    If you use the latest drivers, get passes on your RAM, and have a good PSU, the only problem I can think of is hardware related. Maybe the sound card is dodgy, but I'm not really sure. Try some suggestions here: http://www.techspot.com/vb/topic51365.html.
     
  7. Draetor24

    Draetor24 TS Rookie Topic Starter

    Ok, my PSU seems to be on spot in regards to the voltage ratings and how much power. I'm using supposedly 475W out of the 620W available according to Everest.

    I downloaded another Creative Soundblaster driver update a couple days ago which was just recently released. Until then I've had the latest, but we'll see if these do anything.

    I've also swapped the sound card from PCI2 to PCI3 ion my mobo. I've heard people with the specific ha20x2k.sys driver problem doing this to solve the problem. The one thing I noticed by switching the PCI slot was the sound card is now issigned to IRQ19 instead of IRQ18, IRQ18 has my video card on it.

    My RAM seems to be pasing all the memtests I'm throwing at it overnight with 0 errors.

    No crashes since the soundcard driver update and PCI slot swap. I'll let you know if I get one. They are very random, and I've gone weeks without getting one until I get 2 in one day sometimes, so I'll just have to wait and see.
     
  8. altheman

    altheman TS Rookie Posts: 425

    Im not sure how IRQ allocation works, but I don't think its good when two pieces of hardware use the same address.
     
  9. Draetor24

    Draetor24 TS Rookie Topic Starter

    True, that used to be the case, but with IRQ sharing now in plug and play O/S's, the same IRQ gets used for multiple devices, in this case. It should never affect the hardware, and it never has for me, but in this case there might have been a compatibility issue in Creative's product not allowing it to function with other specific hardware using the same resources. This is why I swapped it just to be sure.
     
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