MiniDump files

[Yggdrassil]

I've been trying to get my computer to run smoothly once again and i'm having problems with it now. Everytime i go to let my monitor turn off i come back after while and its turned back on but frozen on a black screen.

I've got the last two minidump files it recorded and if someone could help me out with these then thanks a lot. I would have zipped these two files but it wouldn't let me without some type of error.

 

[Daveskater]

Your first minidump (12/12/07-03) says this:

Probably caused by: ntkrpamp.exe
ntkrpamp.exe is a process associated with Microsoft® Windows® Operating System from Microsoft Corporation

From here: (reply #3)

The one minidump I can open crashes at ntkrpamp.exe. This is the Windows nt kernel and system file. The mindump has a bugcheck of 9C.

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

I hope this helps


The second dump (12/12/07-04) days this:
Probably caused by: USBPORT.SYS
I can't find info on this file but it is obviously to do with a USB controller, hub or port.

 

[Yggdrassil]

Should i open my processes and look for ntkrpamp.exe this and close it? It has to be something faulty because i have nothing on my computer to run since i rebooted my entire system and everything was deleted. Its a dell E510 Dimension Desktop and i'm really starting to dislike dell.

Thanks for reading the files.

 

[Daveskater]

No problem, mate

You shouldn't end that process because it is part of Windows.

i have nothing on my computer to run since i rebooted my entire system and everything was deleted

By rebooted, I take it you mean reformatted? Rebooting is just turning the PC off then on again Reformatting is deleting all data and installing OS (Windows) again.

If this has only happened after you reformatted then you should try a Windows Repair Install. Let me know if you'd like to do this and I'll provide you with links to instructions

 

[Yggdrassil]

Please, that sounds great and sorry about that it was reformatted wasn't really thinking on that part. I'm out of ideas but the Windows Repair Install sounds good i'll give that a shot if you can link me up.

 

[Yggdrassil]

Do you have the links for it?

 

[Daveskater]

Here you go

How to repair Windows XP/2000 if you are unable to boot into Windows

Similar instructions from a different site:
Windows XP - Repair Installation

 

[Yggdrassil]

Thanks a ton D!

Going to work on this now and see if i can't get it working right once more.

 

[Daveskater]

No problem, mate

Let us know how it goes :grinthumb

 

[Yggdrassil]

Well, i finally got the computer rebooted and everything yet it still continues to mess up on me. I just recently got a BSOD that was just a blue screen no words on it. I had two minidump files that i was going to attach but after i got that solid blue screen it erased them.

 

[Daveskater]

Ok, have you installed graphics drivers from the manufacturer's website for your graphics card?