minidump help. PLEASE HELP

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artcorpse

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all of the sudden after rebooting my computer, windows booted up and i got the "Windows has recovered from a serious error message" i am baffled by what is causing this. i cant figure out the dumps myself. but here are the error messages i received

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 6/6/2006
Time: 9:16:12 AM
User: N/A
Computer: CHRIS
Description:
Error code 100000d1, parameter1 00000014, parameter2 00000002, parameter3 00000000, parameter4 f8b949c6.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 31 34 2c 20 000014,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 66 38 62 39 00, f8b9
0050: 34 39 63 36 49c6


and


Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 6/5/2006
Time: 10:52:32 PM
User: N/A
Computer: CHRIS
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000014, 0x00000002, 0x00000000, 0xf8b949c6). A dump was saved in: C:\WINDOWS\Minidump\Mini060506-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


i got no BSOD and i have automatically restart on system error. unchecked
i have not installed any new hardware. im running xp pro sp2



i have attached a zip of that minidump.

thank you so much
 
Hello and welcome to Techspot.

It`s difficult to be sure from just one minidump.

For reference only.

Your minidump crashes at Cdfs.SYS. This is the Windows CD-ROM File System Driver. Your minidump also references vsdatant.sys(Zonealarm) and SYMEVENT.SYS(Symantec Event Library).

Try updating Zonealarm and Symantec see if that helps.

If not go HERE and follow the instructions.

Regards Howard :wave: :wave:
 
thanks for the reply. i upgraded everything and had no problems until just about 10 mins ago.. i have a new minidump to share.. please share your thoughts with me its really annoying me. i appreciate the help

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x805634f2, 0xf524d568, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini080106-01.dmp.
 
Your minidump crashes at ikhfile.sys. I believe this is the driver for Spyware doctor. vsdatant.sys and SYMEVENT.SYS are also referenced, these are Zonealarm and Symantec files. The owning process is Rtvscan.exe. This is another Symantec file.

Symantec/Norton crapware is know to cause problems on some systems, It also slows systems down because it`s a real resource hog. Zonealarm can also cause problems on some systems.

I recommend you uninstall Spyware doctor and see how your system runs. If you still have problems, then getting rid of Symantec/Norton and getting the free AVG antivirus from HERE may help. If that still doesn`t help, then uninstalling Zonealarm and installing the free Kerio Firewall from HERE may help.

I also advise you to check your system for viruses etc.

Of course, this could be just a one off crash, in which case there`s no need to do anything.

Regards Howard :)
 
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