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minidump help. PLEASE HELP

By artcorpse
Jun 6, 2006
  1. all of the sudden after rebooting my computer, windows booted up and i got the "Windows has recovered from a serious error message" i am baffled by what is causing this. i cant figure out the dumps myself. but here are the error messages i received

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 6/6/2006
    Time: 9:16:12 AM
    User: N/A
    Computer: CHRIS
    Description:
    Error code 100000d1, parameter1 00000014, parameter2 00000002, parameter3 00000000, parameter4 f8b949c6.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 31 34 2c 20 000014,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 66 38 62 39 00, f8b9
    0050: 34 39 63 36 49c6


    and


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 6/5/2006
    Time: 10:52:32 PM
    User: N/A
    Computer: CHRIS
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000014, 0x00000002, 0x00000000, 0xf8b949c6). A dump was saved in: C:\WINDOWS\Minidump\Mini060506-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    i got no BSOD and i have automatically restart on system error. unchecked
    i have not installed any new hardware. im running xp pro sp2



    i have attached a zip of that minidump.

    thank you so much
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    It`s difficult to be sure from just one minidump.

    For reference only.

    Your minidump crashes at Cdfs.SYS. This is the Windows CD-ROM File System Driver. Your minidump also references vsdatant.sys(Zonealarm) and SYMEVENT.SYS(Symantec Event Library).

    Try updating Zonealarm and Symantec see if that helps.

    If not go HERE and follow the instructions.

    Regards Howard :wave: :wave:
     
  3. artcorpse

    artcorpse TS Rookie Topic Starter

    thanks for the reply. i upgraded everything and had no problems until just about 10 mins ago.. i have a new minidump to share.. please share your thoughts with me its really annoying me. i appreciate the help

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x805634f2, 0xf524d568, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini080106-01.dmp.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your minidump crashes at ikhfile.sys. I believe this is the driver for Spyware doctor. vsdatant.sys and SYMEVENT.SYS are also referenced, these are Zonealarm and Symantec files. The owning process is Rtvscan.exe. This is another Symantec file.

    Symantec/Norton crapware is know to cause problems on some systems, It also slows systems down because it`s a real resource hog. Zonealarm can also cause problems on some systems.

    I recommend you uninstall Spyware doctor and see how your system runs. If you still have problems, then getting rid of Symantec/Norton and getting the free AVG antivirus from HERE may help. If that still doesn`t help, then uninstalling Zonealarm and installing the free Kerio Firewall from HERE may help.

    I also advise you to check your system for viruses etc.

    Of course, this could be just a one off crash, in which case there`s no need to do anything.

    Regards Howard :)
     
  5. artcorpse

    artcorpse TS Rookie Topic Starter

    thank you for the help! i will see how things go i just upgraded spyware doctor so that makes sense..
     
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