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MiniDump help

By smodato
Mar 24, 2010
  1. Hi all,
    I got a new BSOD and I attach the relative miniDump file, any idea what could have been the cause, I was on firefox on a site needing java plugin.
    Thanks, bye
    Smodato
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What are your computer's specs? Have you checked for virus or other malware infections?
     
  3. smodato

    smodato TS Rookie Topic Starter Posts: 23

    Hi, thanks for your reply.
    I should be free of viruses or similar (my alert level is pretty high onthis issue). I run XP Pro SPII on a Pentium 4 .
    Bye
    smodato
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try updating to XP Service Pack 3 and also update and install all other missing critical updates. This may correct your problem
     
  5. smodato

    smodato TS Rookie Topic Starter Posts: 23

    Thanks, I will do it, in any case is there any particular evidence in the minidump file about something?
    Bye
    Smodato
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "I was on firefox on a site needing java plugin"...

    This was a big clue, and XP Service Pack 3 plus all the other missing updates are necessary. Minidumps are very vague in there nature, and many times there are easier more accurate ways to find problems
     
  7. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    @smodato

    Matrox G400DH Miniport Driver is being cited in your minidump; although one minidump is insufficient to be conclusive, but atleast it gives a definitive clue, so I would advise you to check and update your driver for your Matrox product.
     
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