Minidump please me !!!

By ce37042
Sep 3, 2006
  1. please help me. my server is found BSOD.

    Attached is the mini dump file, if anyone can point me in the right direction, I'd appreciate it.

    and I'm used debuging tool for windows gen report is below;

    Microsoft (R) Windows Debugger Version 6.6.0007.5
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\WINDOWS\Minidump\Mini090306-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: C:\symbols
    Executable search path is:
    Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: LanManNt, suite: TerminalServer SingleUserTS
    Built by: 3790.srv03_sp1_rtm.050324-1447
    Kernel base = 0x80800000 PsLoadedModuleList = 0x808af988
    Debug session time: Sun Sep 3 10:04:51.281 2006 (GMT+7)
    System Uptime: 0 days 8:43:10.046
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * *
    * Bugcheck Analysis *
    * *

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {71c106b2, 2, 0, 71c106b2}

    Probably caused by : ntkrnlmp.exe ( nt!KiTrap0E+2a7 )

    Followup: MachineOwner

    1: kd> !analyze -v
    * *
    * Bugcheck Analysis *
    * *

    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arg1: 71c106b2, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 71c106b2, address which referenced memory

    Debugging Details:

    READ_ADDRESS: 71c106b2


    71c106b2 ?? ???

    PROCESS_NAME: iexplore.exe




    LAST_CONTROL_TRANSFER: from 71c106b2 to 80837ed5

    71c106b2 ?? ???

    f5447d64 71c106b2 badb0d00 0051f8a4 00000000 nt!KiTrap0E+0x2a7
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0051f2a4 00000000 00000000 00000000 00000000 0x71c106b2


    80837ed5 833d00ee8a8000 cmp dword ptr [nt!KiFreezeFlag (808aee00)],0


    SYMBOL_NAME: nt!KiTrap0E+2a7

    FOLLOWUP_NAME: MachineOwner


    IMAGE_NAME: ntkrnlmp.exe



    BUCKET_ID: 0xD1_CODE_AV_BAD_IP_nt!KiTrap0E+2a7

    Followup: MachineOwner
  2. fastco

    fastco TS Booster Posts: 1,122


    The culprit is most liklely faulty memory. You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty ram can pass memtest.

    1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
    Make sure that the CPU fan works properly
    2. Reseat the memory stick to another memory slot. Reseat video card as well.
    3. Downclock the ram. Check to default setting if you video card is overclocked.
    4. Clean the dust inside the computer case
    5. Make sure that the ram is compatible to the motherboard
    6. Check the bios setting about memory timing and make sure that it is on
    For example : DIMM1 and DIMM2 do not have the same timing.
    DIMM1: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (2.5-3-3-8 @ 200 MHz) (2.0-3-3-7 @ 166 MHz)
    DIMM2: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
    DIMM3: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
    7. Make sure that your PSU has adequate power to drive all the hardware including USB devices
    8. Run chkdsk /r at command prompt
    9. Run 3DMark 2005 to test your video card
    10. Upgrade BIOS and make sure that the motherboard has no leaking capacitor

    If it still crashes, diagnostic which memory stick is faulty
    Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
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