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Minidump

By Reckoning
Jun 5, 2008
  1. How do you check minidumps?
    Is the bugchecker a program downloadable?

    Also i have a minidump attacked and would appreciate any feedback on it! thanks
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your error is a 0x50: PAGE_FAULT_IN_NONPAGED_AREA
    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    The driver cited pwipf6.sys which is part of the Webroot firewall.
     
  3. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96

    This is the 2nd time ive posted a minidump and was told it was the (pwipf6.sys) in the webroot firewall folder. I searched webroot on the web and found it to be an antivirus software downloadable, but before this i have never heard of it and certainly do not use it. I use AVG antivirus. Any comments about this webroot firewall would be appreciated!
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Lives in: C:\WINDOWS\system32\drivers\pwipf6.sys
    This startup entry is installed as a Windows NT, 2000, 2003, XP, or Vista service. Webroot Desktop Firewall.

    Download and run Startup Control Panel
    Remove any entry to pwipf6, or Webroot Firewall

    Go to Start-->Run-->Services.msc

    Check the list for Webroot or pwipf6
    Double click on it, and set Startup mode to Disabled

    Restart
     
  5. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96



    I can go straight to the file by opening C:\windows\system32\drivers\pwipf6

    but services.msc shows nothing with webroot firewall and neither does the startup control panel i downloaded from your link.

    Any other suggestions? should i just delete the file from the drivers folder if itll let me?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Go to your Search function in your Start menu and click Files and Folders. Do a search for Webroot. Let us know if anything comes up. Delete.
     
  7. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

  8. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96

    Nothing came up when i searched for Webroot.


    I don't have Privatefirewall on my computer.
    I do have and use DSA as my firewall. Should i use another instead? I had online armor but was having some issues with it so searched for another free one and found DSA
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    DSA's Firewall is a light version of PrivacyWare's PrivateFirewall

    So I suspect that is why you require C:\WINDOWS\system32\drivers\pwipf6.sys (ie do not delete that single file)

    I believe you should uninstall DSA, and test your system again using only Windows firewall
     
  10. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96

    thanks!!!!
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's Ok, but is it alright now?
     
  12. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96

    Well what do you mean by is it alright now? because my system runs fine and everything its just that it crashed before unexpectadly and so i posted my minidump. So im just hoping no more crashes like that!
     
  13. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I see

    Also go to C:\Windows\MiniDump
    And remove all the old MiniDumps that are in there

    Also download and run CCleaner to get rid of all temp files

    Then use as per normal
     
  14. Reckoning

    Reckoning TS Enthusiast Topic Starter Posts: 96

    How come delete old minidumps? Figured id keep them to be able to refer back to them if i needed. Any reason in particular to get rid of them?
     
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I don't like any temp files (including logs, that CCleaner, does not remove)
    I also feel, that you should start clean, when the computer is working
     
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