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modem disconnects randomly

By mymodemsucks
Feb 20, 2002
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Not open for further replies.
  1. My modem troubles - Expert needed

    Hey guys. My modem disconnects randomly while im on Earthlink, but never when Im on AOL. My friend uses the same access #, and same username as me for Earthlink, so I dunno what the problem is. I got this from my modem though

    02-20-2002 17:59:52.44 - Creative Modem Blaster V.90 DE5625 in use.
    02-20-2002 17:59:52.44 - Modem type: Creative Modem Blaster V.90 DE5625
    02-20-2002 17:59:52.44 - Modem inf path: CREATI~1.INF
    02-20-2002 17:59:52.44 - Modem inf section: Digicom_1809
    02-20-2002 17:59:52.69 - 115200,N,8,1
    02-20-2002 17:59:52.69 - 115200,N,8,1
    02-20-2002 17:59:52.71 - Initializing modem.
    02-20-2002 17:59:52.71 - Send: AT<cr>
    02-20-2002 17:59:52.73 - Recv: AT<cr>
    02-20-2002 17:59:52.73 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 17:59:52.73 - Interpreted response: Ok
    02-20-2002 17:59:52.73 - Send: AT&FE1V1&C1&D2S0=0<cr>
    02-20-2002 17:59:52.74 - Recv: AT&FE1V1&C1&D2S0=0<cr>
    02-20-2002 17:59:52.74 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 17:59:52.74 - Interpreted response: Ok
    02-20-2002 17:59:52.74 - Send: ATS7=60S30=0L0M1\N2%C3&K3X4<cr>
    02-20-2002 17:59:52.74 - Recv: ATS7=60S30=0L0M1\N2%C3&K3X4<cr>
    02-20-2002 17:59:52.74 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 17:59:52.74 - Interpreted response: Ok
    02-20-2002 17:59:52.74 - Dialing.
    02-20-2002 17:59:52.74 - Send: ATDT;<cr>
    02-20-2002 17:59:52.74 - Recv: ATDT;<cr>
    02-20-2002 17:59:54.95 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 17:59:54.95 - Interpreted response: Ok
    02-20-2002 17:59:54.95 - Dialing.
    02-20-2002 17:59:54.95 - Send: ATDT#######<cr>
    02-20-2002 17:59:56.95 - Recv: ATDT7875600<cr>
    02-20-2002 18:00:18.92 - Recv: <cr><lf>CONNECT 46667<cr><lf>
    02-20-2002 18:00:18.92 - Interpreted response: Connect
    02-20-2002 18:00:18.92 - Connection established at 46667bps.
    02-20-2002 18:00:18.92 - Error-control on.
    02-20-2002 18:00:18.92 - Data compression off or unknown.
    02-20-2002 18:02:52.77 - Hanging up the modem.
    02-20-2002 18:02:52.77 - Hardware hangup by lowering DTR.
    02-20-2002 18:02:55.77 - Send: ATH<cr>
    02-20-2002 18:02:55.79 - Recv: ATH<cr>
    02-20-2002 18:02:55.79 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:02:55.79 - Interpreted response: Ok
    02-20-2002 18:02:55.79 - 115200,N,8,1
    02-20-2002 18:02:55.79 - Session Statistics:
    02-20-2002 18:02:55.79 - Reads : 482833 bytes
    02-20-2002 18:02:55.79 - Writes: 106234 bytes
    02-20-2002 18:02:55.79 - Serial Overrun Errors: 1
    02-20-2002 18:02:55.79 - Creative Modem Blaster V.90 DE5625 closed.



    Anyone have ANY idea what that is? I think its my modem disconnecting =\
     
  2. mymodemsucks

    mymodemsucks TS Rookie Topic Starter

    here

    here is another log of when it timed out.

    02-20-2002 18:04:18.37 - Creative Modem Blaster V.90 DE5625 in use.
    02-20-2002 18:04:18.37 - Modem type: Creative Modem Blaster V.90 DE5625
    02-20-2002 18:04:18.37 - Modem inf path: CREATI~1.INF
    02-20-2002 18:04:18.37 - Modem inf section: Digicom_1809
    02-20-2002 18:04:18.59 - 115200,N,8,1
    02-20-2002 18:04:18.59 - 115200,N,8,1
    02-20-2002 18:04:18.59 - Initializing modem.
    02-20-2002 18:04:18.59 - Send: AT<cr>
    02-20-2002 18:04:18.61 - Recv: AT<cr>
    02-20-2002 18:04:18.61 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:04:18.61 - Interpreted response: Ok
    02-20-2002 18:04:18.61 - Send: AT&FE1V1&C1&D2S0=0<cr>
    02-20-2002 18:04:18.61 - Recv: AT&FE1V1&C1&D2S0=0<cr>
    02-20-2002 18:04:18.62 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:04:18.62 - Interpreted response: Ok
    02-20-2002 18:04:18.62 - Send: ATS7=60S30=0L0M1\N2%C3&K3X4<cr>
    02-20-2002 18:04:18.62 - Recv: ATS7=60S30=0L0M1\N2%C3&K3X4<cr>
    02-20-2002 18:04:18.62 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:04:18.62 - Interpreted response: Ok
    02-20-2002 18:04:18.62 - Dialing.
    02-20-2002 18:04:18.62 - Send: ATDT;<cr>
    02-20-2002 18:04:18.62 - Recv: ATDT;<cr>
    02-20-2002 18:04:20.83 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:04:20.83 - Interpreted response: Ok
    02-20-2002 18:04:20.83 - Dialing.
    02-20-2002 18:04:20.83 - Send: ATDT#######<cr>
    02-20-2002 18:04:20.83 - Recv: ATDT7875600<cr>
    02-20-2002 18:04:44.82 - Recv: <cr><lf>CONNECT 46667<cr><lf>
    02-20-2002 18:04:44.82 - Interpreted response: Connect
    02-20-2002 18:04:44.82 - Connection established at 46667bps.
    02-20-2002 18:04:44.82 - Error-control on.
    02-20-2002 18:04:44.82 - Data compression off or unknown.
    02-20-2002 18:41:35.36 - Hanging up the modem.
    02-20-2002 18:41:35.38 - Hardware hangup by lowering DTR.
    02-20-2002 18:41:39.57 - Send: ATH<cr>
    02-20-2002 18:41:39.60 - Recv: ATH<cr>
    02-20-2002 18:41:39.60 - Recv: <cr><lf>OK<cr><lf>
    02-20-2002 18:41:39.60 - Interpreted response: Ok
    02-20-2002 18:41:39.61 - 115200,N,8,1
    02-20-2002 18:41:39.82 - Session Statistics:
    02-20-2002 18:41:39.82 - Reads : 3543870 bytes
    02-20-2002 18:41:39.82 - Writes: 1522269 bytes
    02-20-2002 18:41:39.82 - Serial Overrun Errors: 31
    02-20-2002 18:41:39.83 - Creative Modem Blaster V.90 DE5625 closed.
     
  3. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    First of all :wave: :wave: Welcome to 3D Spotlight Forums :wave: :wave:

    Second, I like your name, but I hope to see you stick around after the people here at 3DS solve your modem problem.
     
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,556   +301

  5. ToRN

    ToRN TS Rookie Posts: 189

    Your signal to that provider coming from your house is probably low. He looses signal and disconnects.

    You could ask them to reroute you (which they won't) or you could ask them to put an amplifier or a relay somewhere on the road (which they won't either). So in short, stop using earthlink and use AOL :D.
     
  6. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    It is likely Earthlink's problem and not yours. Sometimes using a thing called a "modem init" string works like a shoe horn to ease the problem. I suggest finding one for your specific modem at www.56k.com

    Disconnects are usually caused by your ISP overloading and kicking people off to let new people on. Sometimes they are caused by excessive line static and certain modem chipsets have a grave intolerance to these. One of them in particular is the Rockwell HCF chipset which has no tolerance to line static.

    I have a Creative ModemBlaster and it is a great modem. Your version number looks different though, so you probably a different one than me. If it is anything like mine, it is not because of your modem.
     
  7. young&wild

    young&wild TechSpot Chancellor Posts: 1,268

    When you are idle for quite some time.
     
  8. SilvrNBlack

    SilvrNBlack TS Rookie Posts: 20

    I used to get the same thing from earthlink. I left AOL to explore the rest of the world and went to Earthlink. They have an access # right in my home town, but I got punted so often. I went over to ATT Worldnet and problem was totally solved. These big ISP's use so much stuff running behind the scenes that it chunks resources from your RAM, once that resource percentage falls below a certain level, BOOM, you are on shaky ground. Not trying to advertise here, but I have only had one boot in 5 months. So shop around and use up some of these ISP's 1 month free offers. Just remember, try to avoid having software from multiple ISP's on your computer at the same time.

    (*edited by mod)
     
  9. boeingfixer

    boeingfixer TS Rookie Posts: 1,245

    Hey mymodemsucks,

    One quick fix is to see where your modem buffers are. Check in control panel, under modems. If they are all the way to the right, try turning them down one click at a time, reboot, then go online and see if you drop off. I have had several people with that prob on various ISP's and that usually fixes it.

    Good luck
     
  10. boeingfixer

    boeingfixer TS Rookie Posts: 1,245

    Here is another tip too. Try changing the cord/wire from your computer to the wall outlet. I got a call today from a friend who's modem would drop or just not get a dial tone. Turns out we had some lightining here the other day and it zapped his modem. We tested it with a phone and copmuter and found just the cord was fried not the modem (big sigh of relief to him.
     
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