A friend of mine has a computer that has windows xp professional installed on it. The computer was given to him the original problem showed a modem that had a yellow circle with a black mark inside the yellow circle next to the modem. I went to a forum I don't remember which one but someone replied that I was to uninstall the modem. With out taking the modem out, and reboot the computer I did that and now the computer does not detect any modem it makes me choose from a list how do I know the right one. The computer was built so it has no brand name on it what do I need to do to help my friend? I am using a public computer to post my question so I can not download anything and my friend does not want to take the modem out of the computer unless it is absolutely necessary we can not afford to buy a new modem. what can i do to get my friend connected to the internet? it is an internal modem any help would be appriciated i have to use a public computer to ask for help.