First off, I have been unable to use this computer's modem for a month. Don't know why, it just stopped working. Everything was fine on my end, but the dsl sync ligh tjust wouldn't light up. Then yesterday my little brother turned on the modem and it worked! I still have no idea what happened. Anyway now there's another problem. My cpu usage is at 100% and this thing is freezing and trying to catch up with me even as I'm typing this. There are 3 dumprep.exe files in task manager that are eating cpu usage, they're using 135,920kb each. If anyone can help me out I'd be much obliged, I just want this thing to work again like it used to. btw I have had no warnings from my anti virus and I'm pretty sure it's not malicious. Edit: Just thought of something else too, I keep getting a dial-up connection box trying to use certain programs, even though I'm using broadband and the message, "please plug the phone line into your modem" so I can't get to the iTunes music store but firefox is ok.