Hi..I just got cable installed a few days ago and im having a huge problem with my speed. They gave me this huge modem (i think cause they were out of others) its a Motorola Surfboard SBV5220. I have had cable and DSL internet plenty and have never had speeds this low. I read someone say on google that this modem was giving them speed issues untill they got a diff modem. The thing is that i ran a speed test on the cable providers website (Insight) and it says im downloading at 1.4k mbs-somewhere around that. but when i download or stream anything else im getting 125 kbs max? I ran the comp in safe mode and still the same speeds. Also the site told my to try a optimizer. I tryed the TcpOptimizer with no luck. I want to say its just my modem but if i can just get the download speeds out of it that the spped test site says im downloading at i would be fine.. If anyone can help me with this i would very muh appreciate it.
comp is a Toshiba laptop-3GB ram--300gb HD if this helps
comp is a Toshiba laptop-3GB ram--300gb HD if this helps