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Modem randomly disconnects, then comes back online

By RiCeFroG
Dec 29, 2007
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  1. Hello all, lately I have been having terrible trouble with my modem. I use Comcast cable internet, and about every 30 minutes my modem will disconnect for a few minutes and then come back online. I've run AVG and NoLop but they come out clean. I haven't changed any cables or disconnected them at all. If anyone can help me out I'd really appreciate it, It's a huge problem for me and if anyone needs any more information I'll provide it. Thanks
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    describe ALL network hardware installed
     
  3. RiCeFroG

    RiCeFroG TS Rookie Topic Starter

    I have the modem directly connected to my computer through an ethernet cable and didn't install any NIC, I'm using the Intel one that the computer came with. Other than that nothing else.
     
  4. jobeard

    jobeard TS Ambassador Posts: 13,426   +317

    then update the driver for your internal network adapter.

    also look for a firmware update for the modem.
     
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