To Mr. Realblackstuff. Sir I am tech challenged and seem to be getting myself into trouble. My newest problem is Movieland they keep sending me billing notices. I don't want the service or use it. I've been reading in these threads on what a help you have been to others. I have a Presario laptop with Windows XP home ed. and the service pak 2 firewall, Norton antivirus(which does nothing to stop this!) and just installed PC Tool's SpywareDoctor. Nothing seems to help. I have been trying to follow your advice for others but haven't gotten through it correctly. If you could post those steps for me perhaps I could get free of this succubus! Thank you, jrclueless PS what antivirus and antispyware should I have?