Help A member of my family has a severe infection with this virus he is no longer running a spy ware program - but does have current anti virus (e-trust) he also uses registry optimizer All files on said machine are backed up I downloadedl lots of instructions over the weekend and followed all - i.e. found and deleted several components. BUT I cannot edit or access any of hte registry files. I'm told permission is denied. I tried a software calls 'rtts' to unlock the permissions - it did not work. Have conclued that this machine needs a reformat on the hard drive Simple? no - I cannot get to it (the hard drive) . When I boot from my windows cd the cd will only install When I come up in safe mode I cannot format the hard drive (because I'm working on it?) any and all help will be appreciated!