I am running windows 7 on a hp touchsmart 600-1370, that I just acquired due to the passing of my aunt. I have restored the entire computer to default, out of the box settings. it was running fine for the past couple of weeks and then, from one day to the next, it no longer recognized the wifi connection. all other devices in the house were running wifi no problem, so it wasnt the router. the computer also prints via wifi with no issues, so im not understanding why it no longer locates the wifi connection. I connected it to an ethernet cable and its working again, but still puzzled as to why it lost connection.
this morning, my ms office starter 2010 opted not to find an internet connection even though I am directly connected to the router and am clearly on the internet. I attempted to repair office starter, but it continued to tell me there was no internet connection, when obviously there is. I attempted to uninstall the program, which went swimmingly and now I can not re-install it, as it tells me there is still not internet connection (I am on the internet as I am writing this). the office starter was a factory install that came with the computer originallly. I downloaded an older version of office 2003 via cd with no problems, but would much rather have starter 2010 back, as I need the pdf capability and 2003 does not have it.
is there a remedy to this? do I need to reset the entire computer again to fix these issues? ugh....and no, I can not afford an upgraded computer at this time. I need to make this one work for now.
thanx for your help and input
this morning, my ms office starter 2010 opted not to find an internet connection even though I am directly connected to the router and am clearly on the internet. I attempted to repair office starter, but it continued to tell me there was no internet connection, when obviously there is. I attempted to uninstall the program, which went swimmingly and now I can not re-install it, as it tells me there is still not internet connection (I am on the internet as I am writing this). the office starter was a factory install that came with the computer originallly. I downloaded an older version of office 2003 via cd with no problems, but would much rather have starter 2010 back, as I need the pdf capability and 2003 does not have it.
is there a remedy to this? do I need to reset the entire computer again to fix these issues? ugh....and no, I can not afford an upgraded computer at this time. I need to make this one work for now.
thanx for your help and input
