A friend of mine got a virus over msn - it was a message from a friend saying something like "hey you're in this picture" with a link or something similar.. so of course being unfamiliar with the form on msn viruses she clicked it and got herself infected. I said I'd try and help out and fix it if possible. I ran the Smitfraud fix as I found it continually appearing in the adaware/spybot scans I tried - found a number of infected files and removed them - and also tried the other programs listed. VundoFix just seemed to run forever or repeat over the same files - in the end I had to stop it as it seemed to be going on and on and on - didn't find anything either. Symptoms: - Internet explorer windows open all the time with ads. Home page also is changed to an advertising site. - MSN messages are sent to online contacts with a link and a similar message that she recieved (this MAY have been fixed) - IE doesn't seem to want to run from the desktop icon anymore, yet windows still appear with ads. - Another attempt to remove the problem involved installing Norton AV however during one step I was unable to proceed. Internet Explorer windows kept opening up one after the other continually. Looking at the tasklist there were multiple IE processes and at one point 30+ explorer.exe processes. I was unable to complete the install - so that didn't work either! HJT Log included - any help appreciated!