Multimedia audio controller

By evan walmug
Aug 23, 2012
Post New Reply
  1. I have a working computer...but its kinda not here at this time I got this old laptop im playing games on but it has no sound, in drivers the only audio thing I don't have is a multimedia audio controller. but it says cannot find when I try to update, these are what I think are my system specs

    ------------------
    System Information
    ------------------
    Time of this report: 8/23/2012, 02:07:22
    Machine name: HOME
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120504-1619)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: TravelMate 240
    BIOS: PhoenixBIOS 4.0 Release 6.0
    Processor: Intel(R) Celeron(R) CPU 2.60GHz
    Memory: 494MB RAM
    Page File: 256MB used, 900MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
    Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name:
    Manufacturer:
    Chip type:
    DAC type:
    Device Key: Enum\
    Display Memory: n/a
    Current Mode: 1024 x 768 (32 bit) (1Hz)
    Monitor:
    Monitor Max Res:
    Driver Name: vga.dll
    Driver Version: 5.01.2600.0000 (English)
    DDI Version: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 8/29/2002 05:00:00, 9344 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: vga.sys
    Mini VDD Date: 4/14/2008 00:14:42, 20992 bytes
    Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
    Vendor ID: 0x0000
    Device ID: 0x0000
    SubSys ID: 0x00000000
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description:
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x24C2
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes
    | Driver: usbd.sys, 8/29/2002 05:00:00, 4736 bytes
    |
    +-+ Microsoft USB Wheel Mouse Optical
    | | Vendor/Product ID: 0x045E, 0x0040
    | | Location: Microsoft Wheel Mouse OpticalĀ®
    | | Matching Device ID: usb\vid_045e&pid_0040
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/14/2008 00:15:28, 10368 bytes
    | | Driver: hidclass.sys, 4/14/2008 00:15:28, 36864 bytes
    | | Driver: hidparse.sys, 4/14/2008 00:15:24, 24960 bytes
    | | Driver: hid.dll, 4/14/2008 05:41:56, 20992 bytes
    | |
    | +-+ Microsoft USB Wheel Mouse Optical
    | | | Vendor/Product ID: 0x045E, 0x0040
    | | | Matching Device ID: hid\vid_045e&pid_0040
    | | | Service: mouhid
    | | | Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes
    | | | Driver: mouhid.sys, 8/29/2002 05:00:00, 12160 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/14/2008 00:48:02, 52480 bytes
    | Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/14/2008 00:48:02, 52480 bytes
    | Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: , Half Duplex: , Mic:
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 48.4 GB
    Total Space: 57.2 GB
    File System: NTFS
    Model: FUJITSU MHS2060AT

    Drive: D:
    Model: QSI CDRW/DVD SBW-242
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:48, 62976 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3585
    Device ID: PCI\VEN_8086&DEV_3585&SUBSYS_00391025&REV_02\3&61AAA01&0&03
    Driver: n/a

    Name: Intel(R) 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3584
    Device ID: PCI\VEN_8086&DEV_3584&SUBSYS_00391025&REV_02\3&61AAA01&0&01
    Driver: n/a

    Name: Video Controller
    Device ID: PCI\VEN_8086&DEV_3582&SUBSYS_00391025&REV_02\3&61AAA01&0&11
    Driver: n/a

    Name: Video Controller (VGA Compatible)
    Device ID: PCI\VEN_8086&DEV_3582&SUBSYS_00391025&REV_02\3&61AAA01&0&10
    Driver: n/a

    Name: Intel(R) 82852/82855 GM/GME/PM/GMV to Processor I/O Controller - 3580
    Device ID: PCI\VEN_8086&DEV_3580&SUBSYS_00000000&REV_02\3&61AAA01&0&00
    Driver: n/a

    Name: Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD
    Device ID: PCI\VEN_8086&DEV_24CD&SUBSYS_00391025&REV_03\3&61AAA01&0&EF
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:41:56, 7168 bytes

    Name: Intel(R) 82801DBM LPC Interface Controller - 24CC
    Device ID: PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_03\3&61AAA01&0&F8
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:42, 37248 bytes

    Name: Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
    Device ID: PCI\VEN_8086&DEV_24CA&SUBSYS_00391025&REV_03\3&61AAA01&0&F9
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 13:51:52, 3328 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes

    Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
    Device ID: PCI\VEN_8086&DEV_24C7&SUBSYS_00391025&REV_03\3&61AAA01&0&EA
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

    Name: PCI Modem
    Device ID: PCI\VEN_8086&DEV_24C6&SUBSYS_00381025&REV_03\3&61AAA01&0&FE
    Driver: n/a

    Name: Multimedia Audio Controller
    Device ID: PCI\VEN_8086&DEV_24C5&SUBSYS_00391025&REV_03\3&61AAA01&0&FD
    Driver: n/a

    Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
    Device ID: PCI\VEN_8086&DEV_24C4&SUBSYS_00391025&REV_03\3&61AAA01&0&E9
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

    Name: Intel(R) 82801DB/DBM SMBus Controller - 24C3
    Device ID: PCI\VEN_8086&DEV_24C3&SUBSYS_00391025&REV_03\3&61AAA01&0&FB
    Driver: n/a

    Name: Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
    Device ID: PCI\VEN_8086&DEV_24C2&SUBSYS_00391025&REV_03\3&61AAA01&0&E8
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

    Name: Intel(R) 82801DBM PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_83\3&61AAA01&0&F0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

    Name: Realtek RTL8139 Family PCI Fast Ethernet NIC
    Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_00391025&REV_10\4&16793A72&0&50F0
    Driver: C:\WINDOWS\system32\DRIVERS\RTL8139.sys, 5.398.0613.2003 (English), 4/13/2008 22:05:40, 20992 bytes

    Name: Texas Instruments PCI-1520 CardBus Controller
    Device ID: PCI\VEN_104C&DEV_AC55&SUBSYS_00391025&REV_01\4&16793A72&0&21F0
    Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:44, 120192 bytes

    Name: Texas Instruments PCI-1520 CardBus Controller
    Device ID: PCI\VEN_104C&DEV_AC55&SUBSYS_00391025&REV_01\4&16793A72&0&20F0
    Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:44, 120192 bytes

    ------------------
    DirectX Components
    ------------------
    ddraw.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 279552 bytes
    ddrawex.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 27136 bytes
    dxapi.sys: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 10496 bytes
    d3d8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 1179648 bytes
    d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 8192 bytes
    d3d9.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 1689088 bytes
    d3dim.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 436224 bytes
    d3dim700.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 824320 bytes
    d3dramp.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 590336 bytes
    d3drm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 350208 bytes
    d3dxof.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 47616 bytes
    d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 34816 bytes
    dplay.dll: 5.00.2134.0001 English Final Retail 8/29/2002 05:00:00 33040 bytes
    dplayx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 229888 bytes
    dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 23552 bytes
    dpwsock.dll: 5.00.2134.0001 English Final Retail 8/29/2002 05:00:00 42768 bytes
    dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 57344 bytes
    dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:18 29696 bytes
    dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:18 17920 bytes
    dpnet.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 375296 bytes
    dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:39:22 3072 bytes
    dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:39:20 3072 bytes
    dpvoice.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 212480 bytes
    dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:20 83456 bytes
    dpvvox.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 116736 bytes
    dpvacm.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 21504 bytes
    dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 35328 bytes
    dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 60928 bytes
    dpserial.dll: 5.00.2134.0001 English Final Retail 8/29/2002 05:00:00 53520 bytes
    dinput.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 158720 bytes
    dinput8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 181760 bytes
    dimap.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 44032 bytes
    diactfrm.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 394240 bytes
    joy.cpl: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:42 68608 bytes
    gcdef.dll: 5.01.2600.0000 English Final Retail 8/29/2002 05:00:00 76800 bytes
    pid.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:04 35328 bytes
    dsound.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 367616 bytes
    dsound3d.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 1293824 bytes
    dswave.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 19456 bytes
    dsdmo.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 181248 bytes
    dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 71680 bytes
    dmusic.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 104448 bytes
    dmband.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 28672 bytes
    dmcompos.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 61440 bytes
    dmime.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 181248 bytes
    dmloader.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 35840 bytes
    dmstyle.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 105984 bytes
    dmsynth.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 103424 bytes
    dmscript.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 82432 bytes
    dx7vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 619008 bytes
    dx8vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 1227264 bytes
    dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 2113536 bytes
    mfc40.dll: 4.01.0000.6151 English Beta Retail 9/17/2010 23:53:25 954368 bytes
    mfc42.dll: 6.02.8081.0000 English Final Retail 2/8/2011 06:33:55 978944 bytes
    wsock32.dll: 5.01.2600.5512 English Final Retail 4/14/2008 05:42:12 22528 bytes
    amstream.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:41:50 70656 bytes
    devenum.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:41:52 59904 bytes
    dxmasf.dll: 6.04.0009.1133 English Final Retail 4/14/2008 05:41:54 498742 bytes
    mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:41:58 35328 bytes
    mpg2splt.ax: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:44 148992 bytes
    msdmo.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:00 14336 bytes
    encapi.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:54 20480 bytes
    qasf.dll: 9.00.0000.4503 English Final Retail 4/14/2008 05:42:04 237568 bytes
    qcap.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:04 192512 bytes
    qdv.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:04 279040 bytes
    qdvd.dll: 6.05.2600.6169 English Final Retail 11/3/2011 08:28:36 386048 bytes
    qedit.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:04 562176 bytes
    qedwipes.dll: 6.05.2600.5512 English Final Retail 4/13/2008 22:51:34 733696 bytes
    quartz.dll: 6.05.2600.6169 English Final Retail 11/3/2011 08:28:36 1292288 bytes
    strmdll.dll: 4.01.0000.3938 English Final Retail 8/26/2009 01:00:21 247326 bytes
    iac25_32.ax: 2.00.0005.0053 English Final Retail 4/14/2008 05:42:44 199680 bytes
    ir41_32.ax: 4.51.0016.0003 English Final Retail 4/14/2008 05:42:44 848384 bytes
    ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/14/2008 05:41:56 120320 bytes
    ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/14/2008 05:41:56 338432 bytes
    ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/14/2008 05:41:56 755200 bytes
    ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/14/2008 05:41:56 200192 bytes
    ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/14/2008 05:41:56 183808 bytes
    ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/14/2008 05:42:44 154624 bytes
    mswebdvd.dll: 6.05.2600.5857 English Final Retail 8/5/2009 02:01:48 204800 bytes
    ks.sys: 5.03.2600.5512 English Final Retail 4/14/2008 00:46:38 141056 bytes
    stream.sys: 5.03.2600.5512 English Final Retail 4/14/2008 00:15:16 49408 bytes
    swenum.sys: 5.03.2600.5512 English Final Retail 4/14/2008 00:09:54 4352 bytes
    mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:44 118272 bytes
    msvidctl.dll: 6.05.2600.5512 English Final Retail 4/14/2008 05:42:02 1428992 bytes
    vbisurf.ax: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:44 30208 bytes
    msyuv.dll: 5.03.2600.5908 English Final Retail 11/27/2009 10:11:44 17920 bytes
    wstdecod.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:42:12 50688 bytes

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00800001,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000
    Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.6169
    DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.5512
    Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.6169
    WM ASF Reader,0x00400000,0,0,qasf.dll,9.00.0000.4503
    AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.6169
    WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.6169
    Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.5512
    WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600.6076
    WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6169
    WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
    Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.6169
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.6169
    MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.06.0000.0052
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.5512
    ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.6169
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.6169
    File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,9.00.0000.4503
    WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
    DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.5512
    Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,
    Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000
    WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASX file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.4503
    NSC file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.6169
    Windows Media source filter,0x00600000,0,2,wmpasf.dll,9.00.0000.4503
    Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.6169
    Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.6076
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.6169
    Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.6169
    WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.5512
    Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.6169
    WM ASF Writer,0x00400000,0,0,qasf.dll,9.00.0000.4503
    WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.5512
    Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000.4504
    File writer,0x00200000,1,0,qcap.dll,6.05.2600.5512
    WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.0000
    DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.6169
    Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.6169
    AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.6169
    .RAM file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.4503
    WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600.5512
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.5512
    Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,9.00.0000.4503
    ASF DIB Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF ACM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF ICM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF URL Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.4503
    9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
    Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5512
    Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512
    WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax,
    WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.6076
    Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.6169
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6169
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.6169
    QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.6169
    Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.6169
    MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.6169
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.6169
    Lyric Parser,0x00400000,1,1,quartz.dll,6.05.2600.6169
    File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.6169
    XML Playlist,0x00400000,1,0,wmpasf.dll,9.00.0000.4503
    AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.6169
    File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.6169
    File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.6169
    WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
    Windows Media Pad VU Data Grabber,0x00600000,1,0,wmmfilt.dll,1.01.2427.0001
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512
    QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6169
    ShotBoundaryDet,0x00200000,1,1,wmmfilt.dll,1.01.2427.0001
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.6169

    Video Compressors:
    WMVideo Encoder DMO,0x00600800,1,1,,
    MSScreen encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.6169
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.5512
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.5512

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.6169
    PCM,0x00200000,1,1,quartz.dll,6.05.2600.6169
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.6169
    ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.6169
    DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.6169
    Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.6169
    Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.6169
    GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.6169
    Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.6169
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.6169
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.6169
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.6169

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.6169

    BDA Transport Information Renderers:
    MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax,

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.6161
    Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.6161
    XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.6161

    Audio Renderers:
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.6169
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.6169
  2. Zen

    Zen TechSpot Paladin Posts: 938   +43

    That sure was a lot of information, for just inquiring about your sound problems!

    By what I can see, and by the way your saying it, I would feel it safe to say that this computer of yours probably doesn't have any kind of sound solution at all. May I ask what the computer should have as far as a sound card? Are there any common 2.5mm head phone jack styled plug in's anywhere in the back? Are there any "pink" and "green" colored 2.5mm jacks on the motherboard itself? If you do have those jacks, especially coming off the motherboard, I would guess you might have that sound device "deactivated" or possibly "uninstalled"! If it just comes down to the fact that you indeed don't have any sort of sound card at all, I would suggest opening up you computer case, remove the side panel, without touching anything inside I would see if you have yourself an available PCI slot! If you do, than I would suggest that you purchase yourself a decent sound card.

    The following are some possible options, seeing that the computer dates back to 2008, I'm not recommending anything "cutting edge"! Just enough sound card to get you by!

    Inland ALS 120 32 Bit Sound Card PCI (wavetable) ($12.99)
    http://www.frys.com/product/2466340?site=sr:SEARCH:MAIN_RSLT_PG

    4 Channel PCI Sound Card Surround sound ($12.99)
    Asus Xonar DG 5.1 sound Card ($19.99 After $10.00 Rebate)
    http://www.frys.com/product/6886716?site=sr:SEARCH:MAIN_RSLT_PG

    There you go, I think that's enough options. If you don't drop any coin on any of the ones I've shown you that's okay. Just look for ones similar to the ones I've shown you here and you'll be fine! :)
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,364   +167

    It takes some explanation, time and practice but there can be helpful info to be found in a DxDiag report. For this case: we look at two report sections: System Information and System Devices sections

    System Information tells us computer make/model and version of Windows and SP level installed. We also know its 32 bit Windows (as otherwise the report would state its 64bit)
    Next clue is the OP telling us Windows reports a problem with a "Multimedia Audio Controller". We'll find this same device name also listed in DxDiag

    Note: Windows doesn't need drivers to detect Plug and Play hardware. It only needs to find and install the right device driver to actually use the device functionality. When Windows detects an AC97 sound card but can't find a driver you'll find it listed as "Multimedia Audio Controller". (Also note!: this is only true of AC97 sound. If it's Hi Def sound, different names will appear).

    All this implies Windows is detecting an AC97 sound card on the computer but can't find its driver. So let's next look at DxDiag again

    System Devices section of DxDiag lists all the PCI connected devices that windows detects. This typically includes the chipset, internal LAN cards and wireless cards and AC97 sound cards. In this case you find a system device entry for the AC97 sound card detected
    @evan walmug
    All that said, suggest you first update your chipset drivers. All those IDs in System Devices that start PCI\VEN_8086 are Intel chips. (VEN = 8086 means Intel).

    Try the Intel Driver Update Tool. I have to run for now but will post later with the AC97 sound card driver for that machine.


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