Multimedia Audio Controller

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In control panel I get a yellow exclamtion next to the above. I donwloaded a driver from Creative for my card but the system will not recognize. It comes back with cannot install harware because it could not locate software. I checked with Dell and that was hopeless as my warranty hadf expired. I would just like to get rid of the yellow exclamation mark. The geek squad told me its not important. I do have sound. Can someone help me out. Thank from a newcomer to your site An old man that is not that proficient in computers
 
What's your card?OS?Motherboard?Age of computer? What does the exclamation mark say? Do you know how to open up computers? Latest drivers from motherboard manufacterer?
 
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