Greetings,
First of all - a huge thank you to those of you who give up your time to help others.
So I am experiencing what appears to be a common issue for many less-tech-savvy folks: multiple instances of iexplore.exe in my task manager despite the fact that I dont even use IE as a browser. I noticed this issue when my laptop suddenly ground to a halt and was running at 100% all of the time. I found your forum and noticed the excellent help that others with the same problem were receiving, so here I am. I was actually reading this forum over one week ago and have been running scans etc since (my computer is running that slowly). I was, perhaps unwisely running AVG and Symantec at the same time for years - but removed both using the relevant removal tools elsewhere in this forum. I am not using Avira, Comodo, SpywareBlaster and SpywareDoctor.
On to the 8-step Program!
1. Ran Avira scan - found no problems.
2. Ran TFC - cleared up a good half a Gig of junk
3. Ran a Quick Malwarebytes scan (attached) - no problems.
4. GMER kept crashing on me (after taking eight hours to scan!) - I tried booting into Safe Mode and re-running but I cannot access the 'Save' button upon scan completion as my screen resolution reduces in Safe Mode and cannot be reset! Really frustrating - I spent a good few days just running these scans!
5. DDS just opens a DOS window and sits there - no 'explanation about the tool' - even in Safe Mode.
6. Ran HJT too given that I could not do GMER or DDS
7. So sadly - I can only post an MBAM and HJT log.
View attachment mbam-log-2010-07-24 (08-50-48).txt
View attachment hijackthis.log
I have Autoruns, File Assasin, and Process Explorer all installed on my computer - if necessary (they seemed to be popular!)
Any help you guys and gals could provide, would be greatly appreciated. I brew my own beer (and it's actually pretty good). If I get some awesome help, I'll call the next batch 'VirAle' and send someone a 6-pack
Thanks again.
Sincerely,
drv
First of all - a huge thank you to those of you who give up your time to help others.
So I am experiencing what appears to be a common issue for many less-tech-savvy folks: multiple instances of iexplore.exe in my task manager despite the fact that I dont even use IE as a browser. I noticed this issue when my laptop suddenly ground to a halt and was running at 100% all of the time. I found your forum and noticed the excellent help that others with the same problem were receiving, so here I am. I was actually reading this forum over one week ago and have been running scans etc since (my computer is running that slowly). I was, perhaps unwisely running AVG and Symantec at the same time for years - but removed both using the relevant removal tools elsewhere in this forum. I am not using Avira, Comodo, SpywareBlaster and SpywareDoctor.
On to the 8-step Program!
1. Ran Avira scan - found no problems.
2. Ran TFC - cleared up a good half a Gig of junk
3. Ran a Quick Malwarebytes scan (attached) - no problems.
4. GMER kept crashing on me (after taking eight hours to scan!) - I tried booting into Safe Mode and re-running but I cannot access the 'Save' button upon scan completion as my screen resolution reduces in Safe Mode and cannot be reset! Really frustrating - I spent a good few days just running these scans!
5. DDS just opens a DOS window and sits there - no 'explanation about the tool' - even in Safe Mode.
6. Ran HJT too given that I could not do GMER or DDS
7. So sadly - I can only post an MBAM and HJT log.
View attachment mbam-log-2010-07-24 (08-50-48).txt
View attachment hijackthis.log
I have Autoruns, File Assasin, and Process Explorer all installed on my computer - if necessary (they seemed to be popular!)
Any help you guys and gals could provide, would be greatly appreciated. I brew my own beer (and it's actually pretty good). If I get some awesome help, I'll call the next batch 'VirAle' and send someone a 6-pack
Thanks again.
Sincerely,
drv