iexplore appears multiple times in process list even though browser has not been opened. Occasionally a browser window will also appear or a pop-up. At least one browser window mentions arcadelevels . com. I have followed the 8 steps and will attach logs. However after gmer ran the first time, the computer shut down I think with an lsass.exe Application Error message. The app failed to initialize properly. When i reran gmer, it said nothing was found. I would appreciate any help I can get. Thanks. I have run avast as well.