Dell Optiplex 755 w/ stock components
2GB RAM
Windows XP SP3
I have a user who is experiencing random unexpected reboots. Dell is adamant that it is a software problem, which I am starting to believe since they have already replaced the motherboard, power supply, and RAM and the problems are persisting, albeit not as frequently as before.
I have run through the steps in the "before posting your minidumps..." message but just this past Saturday the user had another crash. I have attached the latest minidumps, any advice is greatly appreciated before I wipe her hard drive and reinstall everything.
2GB RAM
Windows XP SP3
I have a user who is experiencing random unexpected reboots. Dell is adamant that it is a software problem, which I am starting to believe since they have already replaced the motherboard, power supply, and RAM and the problems are persisting, albeit not as frequently as before.
I have run through the steps in the "before posting your minidumps..." message but just this past Saturday the user had another crash. I have attached the latest minidumps, any advice is greatly appreciated before I wipe her hard drive and reinstall everything.