My computer blue screens whenever I play games

  1. My computer has been blue screening whenever i play games like battlefield or call of duty. I have windows 7. i7 dual core processecor. that is all i know about my compter. I will only be able to play for like 15 minutes and then it blue screens. I preety sure it has to do with the hardware but im not sure if it's a virus. none of the games lag though which i find is odd. I need help fast MW3 is coming out soon.
  2. tweakboy

    tweakboy TechSpot Maniac Posts: 518

    Ok, first off its not a virus.

    Your getting the BSOD because your GPU is overheating. What type of cooling you have ? Set the GPU fan manually to 100 percent and then play game. Open case side,, open a window turn on AC. Its not sotware related, I feel strongly your GPU is getting too hot or possibly a motherboard issue , give us more info about your system thx, gl
  3. amazingturtle

    amazingturtle Newcomer, in training Topic Starter

    reply

    i have submitted to a bunch of other forums. They said to use the program blue screen viewer. It shows you all the minidumps. it said that the file hal.dll is causing the problem, i think it might be corrupt. If you could tell me how to delete it because i know how to replace it. Im not sure if this is the problem but if you could let me now that would be great. Also one person gave me this link to what might be causing the problem. ill give u the link when i have 5 posts
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    No! Don't delete hal.dll because it is an essential Windows driver. Do the following...

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

    * Also, tweakboy may be correct on the heat issue because heat will shut down a system fast.
  5. amazingturtle

    amazingturtle Newcomer, in training Topic Starter

    ==================================================
    Dump File : 110511-27050-01.dmp
    Crash Time : 11/5/2011 5:17:16 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b767028
    Parameter 3 : 00000000`fa000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110511-27050-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,672
    ==================================================

    ==================================================
    Dump File : 110511-34367-01.dmp
    Crash Time : 11/5/2011 2:22:39 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b88f028
    Parameter 3 : 00000000`fa000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110511-34367-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,696
    ==================================================

    ==================================================
    Dump File : 110411-32900-01.dmp
    Crash Time : 11/4/2011 11:21:08 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b652028
    Parameter 3 : 00000000`fa000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110411-32900-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,648
    ==================================================

    ==================================================
    Dump File : 110411-34554-01.dmp
    Crash Time : 11/4/2011 4:53:01 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b86b028
    Parameter 3 : 00000000`ba000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110411-34554-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,680
    ==================================================

    ==================================================
    Dump File : 110411-29811-01.dmp
    Crash Time : 11/4/2011 4:26:07 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b725028
    Parameter 3 : 00000000`be000000
    Parameter 4 : 00000000`0100014a
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110411-29811-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,704
    ==================================================

    ==================================================
    Dump File : 110311-32619-01.dmp
    Crash Time : 11/3/2011 8:47:52 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b768028
    Parameter 3 : 00000000`fa000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110311-32619-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,640
    ==================================================

    ==================================================
    Dump File : 110311-32713-01.dmp
    Crash Time : 11/3/2011 5:48:22 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`0b741028
    Parameter 3 : 00000000`ba000000
    Parameter 4 : 00000000`00400405
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\110311-32713-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 292,712
    ==================================================
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Please follow directions as given and attach those files in one Zip file so we can read them ourselves using the Windows debugging tool.
  7. amazingturtle

    amazingturtle Newcomer, in training Topic Starter

  8. amazingturtle

    amazingturtle Newcomer, in training Topic Starter

    now it is here

    Attached Files:

  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,675   +152

    This may be caused by a bad or weak power supply. HAL.dll is a symptom not the problem


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