My Computer Can't See USB HDD

By greg_2243
Sep 7, 2005
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  1. I recently purchased a USB external hard drive as a supposedly easy way to add storage to my laptop. To the point. I cannot see the drive letter in My computer or Windows Explorer. It is visible in Device Manager. It is also visible under Administrative Tools and Computer Management. I configured it according to Disk Management under Computer management. It has been formatted also. I would be very appreciative of any help or suggestions. Thanks
  2. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    Do you see the assigned drive letter in Disk Management? Could it be overlapping with your network drives or something similar?
  3. greg_2243

    greg_2243 Newcomer, in training Topic Starter

    Reply to Nodsu

    Yes, the drive is visible and assigned a drive letter in Disk management. I don't know what you mean by "overlapping with my network drive"
  4. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    Do you have any other drives with the same letter?

    What happens when you forcibly open the drive? (Start->Run, put in "e:\" or whatever your drive letter is)
  5. greg_2243

    greg_2243 Newcomer, in training Topic Starter

    Reply to Nodsu

    When I use the Start,Run process you suggested, it opens right up just like any normal drive and allows me to do whatever I want. I had never thought of trying that and it surprised me that it opened up.
  6. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    Try hitting F5 in any explorer window to force it to refresh and hopefully fix the drive list there.
  7. greg_2243

    greg_2243 Newcomer, in training Topic Starter

    Reply to Nodsu

    I hit F5 and the screen flickered while it updated but still didn't show the drive.
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